Leasing Concierge & Community Advocate

brookfield; Columbus (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

Brookfield's The Gardens Columbus is seeking Leasing Consultants to welcome visitors, guide them through the leasing process, and help residents settle in.

You will manage leads in CRM, schedule tours, show apartments, and encourage online applications to drive occupancy and rent growth.

This role requires high energy, strong communication, and the ability to work weekends to meet community goals.

Qualifications

• 1-2 years of sales and customer service experience in a fast-paced setting.
• Experience guiding prospects through the leasing process and completing move-in procedures.
• Knowledge of federal/state housing laws and leasing policies is preferred.

Responsibilities

• Deliver unmatched service to prospects and residents to exceed expectations.
• Guide prospects through the leasing experience to make renting easy and stress-free.
• Manage leads in CRM, schedule tours, show apartments, and encourage online applications.

Skills

Sales experience

Customer service

Goal setting

Education

High school diploma/GED

Associate degree in Customer Service/Hospitality

Job description

Brookfield's The Gardens Columbus is seeking Leasing Consultants to welcome visitors, guide them through the leasing process, and help residents settle in.

You will manage leads in CRM, schedule tours, show apartments, and encourage online applications to drive occupancy and rent growth.

This role requires high energy, strong communication, and the ability to work weekends to meet community goals.