Leasing & Community Success Specialist

RPM Living; Fort Worth (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Healthcare coverage

Employee assistance

Critical illness insurance

401(k) plan

Career development

DEIB programs

PTO & holidays

Discounts

Job summary

RPM Living is seeking a Leasing Associate to manage leasing, marketing and positive resident relations at a Texas property. You’ll sign leases, process applications, collect deposits, and promote community amenities while maintaining occupancy and compliance with housing policies.

You’ll tour model and target apartments, coordinate move-ins/outs, and respond to resident requests with professionalism. Onsite work with flexible hours is required.

Qualifications

• 1+ years tax credit experience.
• Property leasing, sales and/or customer experience.
• HUD rules and regulations, as well as policies and procedures of low-income housing programs.
• Excellent follow up skills via email and phone.
• Onsite experience a plus.
• Experience with Microsoft Office Suite including Word and Excel.

Responsibilities

• Ensure the model apartments and target apartments are ready for show and maintaining work areas, common areas and office in a clean and orderly manner
• Complete lease form or agreement and collect rental deposit
• Market the property effectively by answering questions, conducting tours, and promoting community amenities
• Have a thorough knowledge of lease terms, specifications and all community policies
• Completes move out of residents as per the Admissions and Continued Occupancy Policy (ACOP).and SOP’s. Maintain a working knowledge of Housing Authority policy and procedures to assure residents have a clear understanding of changes that may affect their residency
• Regular “shopping” of competitive properties and remaining knowledgeable of market conditions
• Develop and maintain an on‑going resident retention program under direction of Property Manager
• Maintain all resident and property files
• Courteous and efficient handling of resident requests and complaints
• Maintain a professional appearance and attitude at all times

Skills

Customer experience

Follow-up skills

Onsite experience

Tools

Microsoft Word

Excel

Job description

RPM Living is seeking a Leasing Associate to manage leasing, marketing and positive resident relations at a Texas property. You’ll sign leases, process applications, collect deposits, and promote community amenities while maintaining occupancy and compliance with housing policies.

You’ll tour model and target apartments, coordinate move-ins/outs, and respond to resident requests with professionalism. Onsite work with flexible hours is required.