Student Living Leasing & Experience Specialist

The-Scion-Group; Madison (WI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Discretionary annual bonus

Paid Time Off

Health Insurance

Vision Insurance

401k Matching

Paid Maternal Leave

Job summary

The Scion Group LLC is hiring an Experience Team Member to join our Madison property team. This role blends marketing, relationship building, administration and customer service to create an outstanding resident experience.

You will contribute to tours, events, and communications, always representing the community with a friendly, professional approach. Ideal candidates thrive in a fast-paced environment, demonstrate strong interpersonal skills, and are able to collaborate with management on

Qualifications

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods
• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

Responsibilities

• Prioritize interactions and communication with customers; provide tours.
• Provide feedback on sales barriers and customer objections to management.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Plan, promote and execute customer experience and engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Skills

Customer service

Communication

Reliability

Flexibility

Teamwork

Job description

The Scion Group LLC is hiring an Experience Team Member to join our Madison property team. This role blends marketing, relationship building, administration and customer service to create an outstanding resident experience.

You will contribute to tours, events, and communications, always representing the community with a friendly, professional approach. Ideal candidates thrive in a fast-paced environment, demonstrate strong interpersonal skills, and are able to collaborate with management on