Leasing and Badging Assistant

Sheltair; Fort Lauderdale (FL); On-site; USD 35,000 - 52,000; Full time

Job summary

Sheltair Fort Lauderdale Jet location seeks a Properties Administrative Assistant to support media security badges and Class A properties at FLL. You will assist the Property Manager with day-to-day operations, deliver first-class service to tenants, and help maintain badge databases, orders, and invoices.

Responsibilities include processing SIDA badges, auditing badge data for TSA/BCAD and US Customs, handling communications, coordinating issues with vendors, and supporting miscellaneous

Qualifications

• High school diploma or GED required.
• 2–4 years of administrative services experience.
• Strong interpersonal and customer service skills.
• Proficient in Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Oversee SIDA badge processing for clients and staff.
• Maintain badge databases for TSA, BCAD, and US Customs audits.
• Schedule appointments for badge holders.
• Email reminders to badge holders regarding renewals.
• Oversee AOA proxy cards and hard keys for badge holders.
• Maintain and bill badge-related fees to clients in Yardi.
• Provide exceptional tenant service regarding media security badges and issues.
• Prepare memos, emails, and reports for badges and access control.
• Develop and maintain professional relations with clients and vendors.

Skills

Interpersonal skills

Customer service

Multi-tasking

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Requisition Number: PARTT002473

• Posted : July 27, 2026
• Full-Time

Locations

FT. LAUDERDALE JET
1100 Lee Wagener Blvd
Suite 111
Fort Lauderdale, FL 33315, USA

FT. LAUDERDALE JET
1100 Lee Wagener Blvd
Suite 111
Fort Lauderdale, FL 33315, USA

The Properties Administrative Assistant assist in maintaining our media security badges and “Class A” commercial properties located at the FLL airport. The Properties Leasing Administrator will assist the Property Manager with day-to-day operations and deliver first-class customer service to all clients.

DUTIES AND RESPONSIBILITIES:

• Oversee SIDA badges and processing for clients and staff.
• Maintain database with up-to-date media security badge information for TSA and BCAD quarterly audits.
• Maintain database with up-to-date media security badge information for US Customs quarterly audits.
• Schedule appointments for media security badges holders.
• Email friendly reminders to badge holders regarding their renewals.
• Oversee AOA proxy cards and hard keys for media security badge holders.
• Maintain database with up-to-date proxy card and hard key information for quarterly audits.
• Bill back media security badge and proxy card/key fees to clients in Yardi.
• Provide exceptional customer service to tenants pertaining to their questions, needs, and service requests regarding media security badges; addresses and promptly resolves the questions, requests, and complaints from tenants.
• Prepare communications such as memos, emails, and reports for badges and AOA proxy cards/keys.
• Develop and maintain ethical, professional, and courteous relations with clients.
• Think “outside the box” to problem solve in creative ways for familiar situations and be willing to ask questions and “self-educate” and apply logic for situations that are new and/or unfamiliar to solve problems.
• Order and maintain office supplies.
• Process daily mail.
• General clerical duties include photocopying, scanning, emailing and mailing.
• Maintain and oversee FLL-maintenance email and enter work orders into Yardi and follow up with clients on work order progress daily.
• Maintain and oversee FLL-invoices email.
• Oversee property invoices from vendors, make sure they have the correct data on invoices before sending them to accounting daily.
• Contact vendors to update invoices and make sure we have an up-to-date Certificate of Insurance on file for each vendor.
• Maintain Utility Tracking Spreadsheet monthly.
• Works on miscellaneous projects with Property Manager and Lease Administrators.
• Reports any problems or issues to property manager.
• Perform other duties as assigned.

QUALIFICATIONS:

• High school diploma or GED.
• Experience in dynamic multi-tasking situations is a must.
• 2-4 years’ relevant experience in administrative services.
• The ability to identify and resolve problems.
• Strong Interpersonal and customer service skills.
• Proficient in Microsoft Office. (Outlook, Word, Excel)

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.