Leasing Agent and Office Administrator

Hunter Super Techs - TurnPoint; Madison (WI); On-site; USD 34,000 - 46,000; Full time

Job summary

Hunter Super Techs - TurnPoint in Madison, WI is seeking an enthusiastic Assistant Property Manager / Leasing Agent to join our growing team. You will be the first point of contact for residents, prospective tenants, owners, vendors, and the public, answering calls and emails and guiding inquiries to the right team members.

The role covers front office duties, property showings around Dane County, processing rental applications, assisting with marketing, and supporting daily property management

Qualifications

• Experience in customer service or sales/marketing is preferred.
• Strong communication and organizational skills required.
• Valid driver’s license and reliable transportation are required.

Responsibilities

• Answer incoming calls and respond to tenant emails promptly and professionally.
• Conduct property showings for Dane County and surrounding areas.
• Process rental applications and assist with leasing and marketing efforts.
• Prepare daily property and showing reports and support day-to-day operations.

Skills

Customer service

Sales/Marketing

Time management

Communication

Driving

Tools

Microsoft Office

Property management software

Job description

We are currently seeking an enthusiastic, organized, and customer-focused Assistant Property Manager / Leasing Agent to join our growing team. As the first point of contact for our company, this individual plays a critical role in creating a positive and professional first impression for current residents, prospective tenants, owners, vendors, and the general public.The successful candidate will be responsible for answering incoming telephone calls, responding promptly and professionally to tenant and prospective tenant emails, and directing inquiries to the appropriate team members. A consistently positive attitude, exceptional communication skills, and a genuine desire to provide outstanding customer service are essential for this role. Your office duties will also include office administration, supplies/inventory monitoring, and incoming rent and mail entry.In addition to front office responsibilities, this position will have direct interaction with prospective tenants by conducting property showings throughout Dane County and surrounding areas. Responsibilities also include completing daily property and showing reports, assisting the Property Manager with marketing available properties, processing rental applications, and supporting the day-to-day operations of the property management team.The ideal candidate is highly organized, possesses excellent time management and prioritization skills, maintains a good driving record, and is comfortable working both independently and collaboratively. They are naturally driven to deliver exceptional customer service, build trust with residents and prospective tenants, and maintain a professional, friendly demeanor in every interaction. A proactive attitude, strong attention to detail, and the ability to thrive in a fast-paced environment are essential for success in this position.REQUIREMENTS:Some experience in sales/marketing or a service-related industry, property management & fair housing preferredComputer & phone app proficiency - Microsoft OfficeLocal area knowledgeValid driver's license and insurance is requiredCompetency in, or the ability to become competent in, the following:WI Statute Chapter 704 (LANDLORD AND TENANT law)Wisconsin Legislature: Chapter ATCP 134 (RESIDENTIAL RENTAL PRACTICES)Property Management and Real Estate Trade PracticesBuilding MaintenanceBenefits & PayCompensation for this position is a base salary of $40k annually per hour plus commission on closed leases with the opportunity for additional bonuses.