Leasing Agent

SustainableHR PEO & Recruiting; Madison (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

A staffing and recruiting agency is seeking a motivated Leasing Agent to join a multi-family housing community in Madison, WI. This temp-to-hire opportunity offers strong potential for long-term placement. Ideal candidates will display strong customer service skills and have leasing or relevant sales experience. Responsibilities include conducting property tours, maintaining occupancy rates, and assisting with resident relations. Experience with property management software is a plus.

Qualifications

• 1+ year of leasing, customer service, retail, hospitality, or sales experience preferred.
• Strong communication and interpersonal skills.
• Organized and detail-oriented.
• Comfortable learning compliance processes and property management software.

Responsibilities

• Conduct property tours and showcase available units.
• Respond to phone, email, and online inquiries promptly.
• Process rental applications and assist with move-ins and renewals.
• Maintain strong occupancy rates through proactive outreach.
• Serve as a welcoming first point of contact for residents and prospects.
• Provide excellent customer service and timely communication.
• Assist with resident events and community engagement.
• Maintain accurate leasing records and documentation.
• Assist with marketing efforts and online listings.
• Support the Property Manager with daily operational tasks.

Skills

Customer service skills

Leasing experience

Strong communication skills

Interpersonal skills

Organizational skills

Tools

Yardi

AppFolio

MRI

Job description

We are seeking a motivated and personable Leasing Agent to join a multi-family housing community in Madison, WI. This is a temp-to-hire opportunity with strong potential for long-term placement.

While the property operates under Section 42 (LIHTC) guidelines, prior affordable housing experience is not required. We’re looking for someone with strong customer service skills, leasing experience (or related sales experience), and the ability to create a positive first impression for prospective residents.

Key Responsibilities

Leasing & Sales

• Conduct property tours and showcase available units
• Respond to phone, email, and online inquiries promptly
• Process rental applications and assist with move-ins and renewals
• Maintain strong occupancy rates through proactive outreach

Resident Relations

• Serve as a welcoming first point of contact for residents and prospects
• Provide excellent customer service and timely communication
• Assist with resident events and community engagement

Administrative Support

• Maintain accurate leasing records and documentation
• Assist with marketing efforts and online listings
• Support the Property Manager with daily operational tasks

Qualifications

• 1+ year of leasing, customer service, retail, hospitality, or sales experience preferred
• Strong communication and interpersonal skills
• Organized and detail-oriented
• Comfortable learning compliance processes and property management software
• Experience with Yardi, AppFolio, MRI, or similar software is a plus