Leasing Agent

Pennrose; Newark (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in property management is seeking a Leasing Agent to provide administrative and leasing support. The role involves customer service, property tours, and compliance with housing laws. Ideal candidates will have a high school diploma, experience in multi-family management, and excellent customer service skills.

Qualifications

• 1+ year experience in multi-family property management preferred.
• Experience with affordable housing or HUD programs preferred.
• Valid driver’s license and insured vehicle required.

Responsibilities

• Providing customer service for prospective and current residents.
• Leading property tours and marketing amenities.
• Maintaining lease files and ensuring documentation compliance.

Skills

Customer service

Communication

Organization

Education

High School Diploma or equivalent

Tools

Yardi

Microsoft Office Suite

Job description

Join to apply for the Leasing Agent role at Pennrose.

Responsible for providing administrative and leasing support for assigned property. Establishes an inviting atmosphere for prospective residents and guests, and provides excellent customer service to current residents. Maintains knowledge of Company policies, procedures, and applicable housing laws and regulations.

Pay range: $18 - $21/hour depending on experience.

Responsibilities include:

1. Providing customer service for prospective and current residents, maintaining a welcoming environment.
2. Leading property tours and marketing amenities.
3. Tracking and following up with referrals, walk-ins, and inquiries.
4. Developing and maintaining property feature reference materials.
5. Assisting with leasing events and promotional activities.
6. Preparing leasing checklists and processing applications.
7. Maintaining lease files and ensuring documentation compliance.
8. Collecting and depositing rental payments.
9. Using maintenance software to track work orders.
10. Inspecting apartments for move-in/out conditions.
11. Preparing reports and tenant communications.
12. Supporting resident programming and annual recertification processes.
13. Conducting market analysis and ensuring compliance with relevant laws.
14. Ordering supplies and resident gifts.
15. Maintaining office hours, including weekends and holidays.
16. Adhering to invoice approval policies.

Minimum Requirements:

• High School Diploma or equivalent.
• 1+ year experience in multi-family property management preferred.
• Experience with affordable housing, Low Income Housing Tax Credit Program, or HUD programs preferred.
• Proficiency in Yardi and Microsoft Office Suite preferred.
• Excellent customer service skills.
• Valid driver’s license, insured vehicle, and ability to travel between properties.

Working Conditions:

• Flexible working hours and travel required.
• Ability to work at properties in transitional neighborhoods.
• Physical ability to climb stairs, use elevators, and reach overhead.

Additional Details:

• Seniority level: Entry level.
• Employment type: Full-time.
• Job function: Sales and Management.