Lease-Up Outreach Specialist - 8-Week Sprint

Conifer Realty LLC; Oregon; Hybrid; USD 29,000 - 33,000; Full time

Benefits offered by this job

13 holidays

15 days PTO

401K with company match

Medical coverage

Dental & Vision

Job summary

Conifer Realty LLC is seeking an Outbound Leasing Coordinator (Temporary) in Yonkers, NY, to professionally manage high-volume outreach and appointment setting. This role supports the lease-up funnel by converting a lottery list into qualified appointments, under the supervision of the onsite Community Manager.

It is a fast-paced, scripted position focused on speed and accuracy. The temporary 8-week assignment requires strong communication, reliable internet, and evening shifts.

Qualifications

• High school diploma or equivalent.
• 1+ year of outbound calling, scheduling, sales development, or customer service experience.
• Demonstrated comfort with high-volume phone and text outreach (50+ calls/day).
• Strong written communication; professional phone presence.
• Reliable broadband internet (minimum 50 Mbps), quiet work environment, USB headset.
• Comfort with CRM software, scheduling tools, and standard productivity software.
• Ability to work scheduled evening shifts on a rotation to extend response coverage.

Responsibilities

• Execute 45-60 meaningful outbound touches per day (calls, texts, emails, CRM notes) against an assigned segment of the lottery list.
• Sustain 10-15 live conversations per day and set 1-2 qualified appointments per day for the Intake Specialist.
• Respond to inbound leads in under 15 minutes during business hours, per the response-time SLA.
• Run an 8-12 touch nurture cadence over 21 days for every assigned name; document every touch in the CRM with disposition codes.
• Use Conifer-approved scripts, Fair Housing-compliant language, and lottery/eligibility pre-screening questions on every call.
• Schedule appointments directly into the Intake Specialist's calendar with full lead notes attached (household size, income range, language preference, urgency).
• Confirm appointments 24 hours and 2 hours prior to reduce no-show fallout.
• Participate in the daily 15-minute pipeline standup hosted by the Community Manager.
• Escalate complex eligibility, accessibility, or compliance questions to the Community Manager; never improvise on policy.

Skills

Outbound calling (50+ per day)

Scheduling

Customer service

Written communication

Reliable broadband

CRM tooling

Evening shifts

Education

High school diploma

Tools

Yardi RentCafé

Knock

Entrata

Job description

Conifer Realty LLC is seeking an Outbound Leasing Coordinator (Temporary) in Yonkers, NY, to professionally manage high-volume outreach and appointment setting. This role supports the lease-up funnel by converting a lottery list into qualified appointments, under the supervision of the onsite Community Manager.

It is a fast-paced, scripted position focused on speed and accuracy. The temporary 8-week assignment requires strong communication, reliable internet, and evening shifts.