Lease Up Coordinator

Conifer Realty; Flemington (NJ); Remote; USD 33,000 - 34,000; Full time

Benefits offered by this job

13 holidays

15 days paid time off

401(k) with company match

Medical coverage

HSA

Dental

Vision

Company-paid life insurance

Short/long-term disability

Wellness program

Training and development

Job summary

Conifer Realty is seeking a Lease Up Coordinator (Temporary) for the Apartments at Three Bridges in Flemington, NJ. This fast-paced, fully remote outreach role focuses on converting a large lottery list into qualified appointments through a disciplined outbound cadence of calls, texts, and emails.

The position runs for 8 weeks, requires 40 hours per week, and is W-2, temporary with no benefits. Responsibilities emphasize high-velocity scripting, strict SLAs, and collaboration with the onsite

Qualifications

• 1+ year of outbound calling, scheduling, sales development, or customer service experience.
• Comfort with high-volume phone and text outreach (50+ calls/day).
• Strong written communication and a professional phone presence.
• Reliable broadband internet, quiet work environment, and USB headset.
• Ability to work scheduled evening shifts on a rotating basis.

Responsibilities

• Execute 45-60 meaningful outbound touches per day (calls, texts, emails, CRM notes) against an assigned segment of the lottery list.
• Sustain 10-15 live conversations per day and set 1-2 qualified appointments per day for the Intake Specialist.
• Respond to inbound leads in under 15 minutes during business hours, per the response-time SLA.
• Run an 8-12 touch nurture cadence over 21 days for every assigned name; document every touch in the CRM with disposition codes.
• Use Conifer-approved scripts, Fair Housing-compliant language, and lottery/eligibility pre-screening questions on every call.
• Schedule appointments directly into the Intake Specialist's calendar with full lead notes attached.
• Confirm appointments 24 hours and 2 hours prior to reduce no-show fallout.
• Participate in the daily 15-minute pipeline standup hosted by the Community Manager.
• Escalate complex eligibility, accessibility, or compliance questions to the Community Manager; never improvise on policy.

Skills

Outbound calling

Scheduling

Sales development

Customer service

CRM software

Professional phone presence

Education

High school diploma or equivalent

Tools

Yardi RentCafé

Knock

Entrata

Job description

Lease Up Coordinator (Temporary)

Job Type

Full-time, Temporary

Description

Temporary Position | Escalated Lease-Up Sprint |

Pay: $24.00-$25.00 per hour

Location: Apartments at Three Bridges, Flemington, NJ

Engagement: 8 weeks | 40 hours/week | W-2 temporary, no benefits

Reports To: Community Manager, Apartments at Three Bridges

Position Summary

The Outbound Leasing Coordinator is the front of the lease-up funnel. This role is responsible for converting a 6,000+ name lottery list into qualified appointments at the Hunterdon County property by running a disciplined outbound cadence of calls, texts, and emails. The role is fully remote and works under the supervision of the onsite Community Manager.

This is a high-velocity, scripted role. Success is measured by daily contact volume, first-response time, and appointments set, not by closing leases. Leases are closed downstream by Intake and Compliance.

Core Responsibilities

• Execute 45-60 meaningful outbound touches per day (calls, texts, emails, CRM notes) against an assigned segment of the lottery list.
• Sustain 10-15 live conversations per day and set 1-2 qualified appointments per day for the Intake Specialist.
• Respond to inbound leads in under 15 minutes during business hours, per the response-time SLA.
• Run an 8-12 touch nurture cadence over 21 days for every assigned name; document every touch in the CRM with disposition codes.
• Use Conifer-approved scripts, Fair Housing-compliant language, and lottery/eligibility pre-screening questions on every call.
• Schedule appointments directly into the Intake Specialist's calendar with full lead notes attached (household size, income range, language preference, urgency).
• Confirm appointments 24 hours and 2 hours prior to reduce no-show fallout.
• Participate in the daily 15-minute pipeline standup hosted by the Community Manager.
• Escalate complex eligibility, accessibility, or compliance questions to the Community Manager; never improvise on policy.

What This Role Is Not

• This is not a closing role. Coordinators do not run intake interviews, collect documents, or determine eligibility.
• This is not a discretionary outreach role. Scripts, cadences, and SLAs are non-negotiable.

Requirements

Required Qualifications

• High school diploma or equivalent.
• 1+ year of outbound calling, scheduling, sales development, or customer service experience.
• Demonstrated comfort with high-volume phone and text outreach (50+ calls/day).
• Strong written communication skills and a professional phone presence.
• Reliable broadband internet (minimum 50 Mbps), a quiet work environment, and a USB headset.
• Comfort using CRM software, scheduling tools, and standard productivity software.
• Ability to work scheduled evening shifts on a rotating basis to extend response coverage.

Preferred Qualifications

• Prior leasing, apartment marketing, or call center experience.
• Familiarity with affordable housing, LIHTC, Section 8, or HCR-administered programs.
• Experience with lead management platforms such as Yardi RentCafé, Knock, Entrata, or comparable systems.

About Conifer Realty

For 50 years, Conifer Realty has developed, owned, and managed nearly 13,000 apartments across 150+ communities. Our 500-member team shares one mission: creating affordable, thriving, and sustainable communities where people feel they belong.

Conifer Realty is a professional, service-oriented organization offering a competitive compensation package commensurate with experience, along with excellent benefits, including ongoing training and development, 13 holidays, 15 days of paid time off, 401(k) with company match, medical coverage, HSA, dependent care flexible spending account, dental, vision, company-paid life insurance, short- and long-term disability insurance, and a wellness program.

The salary range for this role is $24.00-$25.00 per hour. Actual compensation may vary based on experience, skills, qualifications, certifications, location, and other factors. This range does not include additional forms of compensation, such as bonuses.

Equal Opportunity Employer

Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.