Lease Up Coordinator

Conifer Realty LLC; New Jersey; Remote; USD 33.000 - 34.000; Vollzeit

Benefits dieser Stelle

13 holidays

15 days paid time off

401K with company match

Medical insurance

HSA

Dental insurance

Vision insurance

Life insurance

Short/Long-term disability

Wellness program

Training

Zusammenfassung

Conifer Realty LLC is seeking a Lease Up Coordinator (Temporary) for the Three Bridges community in Flemington, NJ. The role drives outbound outreach to convert a 6,000+ name lottery list into qualified appointments, using calls, texts, and emails under the Community Manager's supervision.

The position is remote, 8 weeks, 40 hours/week, W-2, with no benefits. Core duties include high‑volume touches, quick response times, and scheduling into the Intake Specialist’s calendar.

Qualifikationen

• High school diploma or equivalent.
• 1+ year outbound calling, scheduling, sales development, or customer service experience.
• Comfort with high-volume phone and text outreach (50+ calls/day).
• Reliable broadband internet and quiet work environment.
• Reliable broadband internet (minimum 50 Mbps), quiet work environment, USB headset.
• Comfort with CRM software, scheduling tools, and standard productivity software.
• Ability to work scheduled evening shifts on a rotation to extend response coverage.

Aufgaben

• Execute 45–60 meaningful outbound touches per day against an assigned lottery list.
• Sustain 10–15 live conversations per day and set 1–2 qualified appointments daily.
• Respond to inbound leads in under 15 minutes during business hours.
• Run an 8–12 touch nurture cadence over 21 days for every name; document touches in the CRM.
• Use approved scripts and Fair Housing-compliant language on every call.
• Schedule appointments into the Intake Specialist’s calendar with lead notes.
• Confirm appointments 24 hours and 2 hours prior to reduce no‑show fallout.
• Participate in the daily 15‑minute pipeline standup hosted by the Community Manager.
• Escalate complex eligibility, accessibility, or compliance questions to the Community Manager — never improvise on policy.

Kenntnisse

Outbound calling

Customer service

Sales development

Professional phone presence

Written communication

CRM software

Scheduling tools

Productivity software

Evening shifts

Ausbildung

High school diploma or equivalent

Tools

CRM software

Scheduling tools

Broadband internet (50 Mbps)

Jobbeschreibung

Description

LEASE UP COORDINATOR

Temporary Position Escalated Lease-Up Sprint

POSITION

Lease Up Coordinator (Temporary)

SALARY

$24.00 - $25.00 per hour

WORK LOCATION

Apartments at Three Bridges, Flemington, NJ

ENGAGEMENT

8 weeks 40 hours/week W-2 temporary, no benefits

REPORTS TO

Community Manager — Apartments at Three Bridges

HEADCOUNT NEEDED

1

POSTED BY

Conifer Realty, LLC — Property Management

Position summary

The Outbound Leasing Coordinator is the front of the lease-up funnel. This role is responsible for converting a 6,000+ name lottery list into qualified appointments at the Hunterdon County property by running a disciplined outbound cadence of calls, texts, and emails. The role is fully remote and works under the supervision of the onsite Community Manager.

Core responsibilities

• Execute 45–60 meaningful outbound touches per day (calls, texts, emails, CRM notes) against an assigned segment of the lottery list.
• Sustain 10–15 live conversations per day and set 1–2 qualified appointments per day for the Intake Specialist.
• Respond to inbound leads in under 15 minutes during business hours, per the response-time SLA.
• Run an 8–12 touch nurture cadence over 21 days for every assigned name; document every touch in the CRM with disposition codes.
• Use Conifer-approved scripts, Fair Housing-compliant language, and lottery/eligibility pre-screening questions on every call.
• Schedule appointments directly into the Intake Specialist’s calendar with full lead notes attached (household size, ,language preference, urgency).
• Confirm appointments 24 hours and 2 hours prior to reduce no‑show fallout.
• Participate in the daily 15‑minute pipeline standup hosted by the Community Manager.
• Escalate complex eligibility, accessibility, or compliance questions to the Community Manager — never improvise on policy.

What this role is not

• This is not a closing role. Coordinators do not run intake interviews, collect documents, or determine eligibility.
• This is not a discretionary outreach role. Scripts, cadences, and SLAs are non‑negotiable.

Requirements

Required qualifications

• High school diploma or equivalent.
• 1+ year of outbound calling, scheduling, sales development, or customer service experience.
• Demonstrated comfort with high-volume phone and text outreach (50+ calls/day).
• Strong written communication; professional phone presence.
• Reliable broadband internet (minimum 50 Mbps), quiet work environment, USB headset.
• Comfort with CRM software, scheduling tools, and standard productivity software.
• Ability to work scheduled evening shifts on a rotation to extend response coverage.

Preferred qualifications

• Prior leasing, apartment marketing, or call‑center experience.
• Familiarity with affordable housing, LIHTC, Section 8, or HCR‑administered programs.
• Experience with lead‑management platforms (Yardi RentCafé, Knock, Entrata, or comparable).

For 50 years, Conifer Realty has developed, owned, and managed nearly 13,000 apartments across 150+ communities. Our 500‑member team shares one mission: to create affordable, thriving, and sustainable communities where people feel they belong.

Conifer Realty is a professional, service‑oriented organization offering a competitive compensation package commensurate with experience, along with excellent benefits that include ongoing training and development, 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care Flex account, dental, vision; company‑paid life, short and long‑term disability insurances; and a wellness program.

The salary for this role will be $24.00 - $25.00 per hour. The actual compensation may vary depending on a wide range of factors, including experience, skills, qualifications, certifications, location, etc. This range does not include additional forms of compensation such as bonuses.

Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.