Learning & Training Specialist

Housing Forward; Dallas (TX); On-site; USD 53,000 - 72,000; Full time

Job summary

Housing Forward is seeking a Training Coordinator to support the All Neighbors Coalition by planning, developing, and implementing training courses for direct service providers. You will manage LMS-based courses, enroll participants, and provide technical assistance while aligning content with CoC and HMIS standards.

Under the Training Manager, you will collaborate with internal teams, update online resources, and apply ADDIE methodologies to create effective learning experiences for diverse

Qualifications

• Bachelor’s Degree in Education, Training Development or related field or 2 years of work experience.
• Must have reliable transportation, valid state issued driver’s license and car insurance. Travel is required on a limited basis.
• Experience with LMS and eLearning platforms preferred.

Responsibilities

• Coordinate and facilitate programmatic training for direct service providers at All Neighbors Coalition member organizations, including CoC Best Practices, Program Delivery and Operations, Coordinated Assessment System, Trauma Informed Care, etc.
• Coordinate and facilitate required HMIS training on standards for data collection, system access, and local best practices for all HMIS end users
• Coordinate the scheduling and planning of synchronous training, ranging from one-time single sessions to recurring sessions or ongoing cohort programs
• Fulfill role of Instructor for eLearning courses published in the Learning Management System (LMS), including enrolling users in courses, approving assignments, managing discussion posts, and providing technical assistance to end users
• Collaborate with Housing Forward team members at all levels to ensure thorough and accurate delivery of training content and materials relevant to their respective areas of expertise
• Remain conversant with any laws, policies, regulations, and guidelines applicable to topics in assigned training projects
• Contribute to the organization’s online catalog of training materials, videos, documents, and other digital resources published on the Housing Forward website or within the LMS
• Apply the ADDIE instructional systems design process to support in the development of new training opportunities
• Partner with other members of the Performance Management team to provide personalized training and technical assistance to CoC member organizations on an as-needed basis
• Maintain proficiency with all third-party products within the training team tech stack
• Participate in CoC and HMIS Workgroup meetings and other project related meetings as needed
• Perform other duties as necessary and assigned

Skills

Computer skills

Written communication

Customer service

Microsoft Office

Training experience

Online training

Project management

Adult learning

Education

Bachelor’s Degree

Tools

Camtasia

Thinkific

DomiKnow

Job description

Housing Forward is seeking a Training Coordinator to support the All Neighbors Coalition by planning, developing, and implementing training courses for direct service providers. You will manage LMS-based courses, enroll participants, and provide technical assistance while aligning content with CoC and HMIS standards.

Under the Training Manager, you will collaborate with internal teams, update online resources, and apply ADDIE methodologies to create effective learning experiences for diverse