Learning Systems Integration and eLearning Specialist

College of Pastoral Supervision and Psychotherapy; Pinehurst, Northern (NC, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

The College of Pastoral Supervision and Psychotherapy is seeking an LMS Specialist to design, configure, and optimize our learning management system within a healthcare education setting.

You will partner with instructional designers, IT, and healthcare professionals to deliver data-driven training solutions, integrate tools, and maintain system security. A minimum of three years in LMS environments is expected, with strong analytical and project-management skills.

Qualifications

• Bachelor’s degree in education, Instructional Technology, Healthcare or related field.
• Minimum three years of related work experience in a healthcare environment or LMS-related web environment.
• Strong understanding of LMS – Docebo preferred (Cornerstone, Workday Learning, etc. transferable knowledge).
• Integration Platform Experience: Workato, Dell Boomi, MuleSoft, Power Automate, Logic Apps, Zapier (less complex environments).
• Data Skills including: Advanced Excel, SQL basics, CSV manipulation.
• REST APIs, JSON, Postman, Basic scripting.
• Preferred experience: Project management, Change management.
• Systems integration knowledge: HRIS-to-Docebo integrations, User provisioning/deprovisioning, Data synchronization processes, CSV imports/exports, APIs and webhooks, Audit and compliance requirements.
• Business Analysis Skills: Meet with departments to gather requirements, translate business needs into technical workflows, assess downstream impacts, document requirements, perform UAT, identify process improvements.

Responsibilities

• Configuring the LMS to meet the institution's specific needs, including custom interfaces, course structures, and user roles.
• Generating and analyzing reports to track learner progress, engagement, and course effectiveness.
• Ensuring seamless integration with content authoring tools, video conferencing, and external databases.
• Providing technical support to learners and instructors to troubleshoot issues and ensure smooth navigation.
• Managing user roles and permissions within the LMS for security and organization.
• Regularly updating the system, applying patches, and implementing security measures.
• Collaborating with subject matter experts and instructional designers to create engaging e-learning courses.

Skills

LMS administration

Data analysis

SQL basics

Power BI

REST APIs

JSON

Project management

Change management

Documentation

User acceptance testing

Education

Bachelor’s degree in education

Bachelor’s degree in Instructional Technology

Bachelor’s degree in Healthcare or related field

Tools

Docebo

Cornerstone

Workday Learning

Power Automate

Logic Apps

Zapier

Workato

Dell Boomi

MuleSoft

Postman

Job description

Overview

This position assists the organization and individuals to improve performance by designing training and learning solutions.

Responsibilities

• Configuring the LMS to meet the institution's specific needs. This includes:
  • Customizing user interfaces, course structures, and user roles.
  • Generating and analyzing reports to track learner progress, engagement, and course effectiveness. These insights help fine-tune educational content and strategies.
  • Ensuring seamless integration with other tools and platforms, such as content authoring software, video conferencing tools, and external databases.
  • Providing technical support to users, including learners and instructors, to troubleshoot issues and ensure smooth navigation within the LMS.
  • Managing user roles and permissions within the LMS to maintain a secure and organized learning environment.
  • Regularly updating the system, applying patches, and implementing security measures to safeguard data and ensure uninterrupted access.
  • Collaborating with subject matter experts and instructional designers to create engaging and effective e-learning courses.

Qualifications

Education and formal training:

Bachelor’s degree in education, Instructional Technology, Healthcare or related field

Work Experience

Minimum three years of related work experience in a healthcare environment or LMS-related web environment.

A working knowledge of the following:

• Strong understanding of LMS – Docebo preferred (Cornerstone, Workday Learning, etc. transferable knowledge)
• Integration Platform Experience: Workato, Dell Boomi, MuleSoft, Power Automate, Logic Apps, Zapier (less complex environments)
• Data Skills including:
• Advanced Excel,
  SQL basics,
• CSV manipulation
• Power BIAdditional skills: REST APIs, JSON, Postman, Basic scripting
• Preferred experience: Project management, Change management
• Systems integration knowledge:
• HRIS-to-Docebo integrations
• User provisioning/deprovisioning
• Data synchronization processes
• CSV imports and exports
• APIs and webhooks
• Audit and compliance requirements
• Business Analysis Skills
• Meet with departments to gather requirements
• Translate business needs into technical workflows
• Assess downstream impacts of changes
• Document requirements
• Perform user acceptance testing
• Identify process improvement opportunities

Additional Skills

• Excellent verbal, written, problem solving, interpersonal and organizational skills.
• Ability to provide positive and professional customer service; thorough understanding of healthcare policies and procedures.
• Ability to work with minimal supervision.
• Analytical ability required to perform systems analysis, evaluate user requests, recommend, and implement accurate, efficient, and economical solutions.
• Develop and execute detailed project plans/schedules for systems implementation/special projects.
• Experience with the assessment, design, development, and implementation of digital learning and development solutions.