Learning Systems Integration and eLearning Specialist

Socket.dev; Pinehurst (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

Socket.dev in the United States seeks an LMS Engineer/Administrator to design and optimize training solutions for healthcare learners. You’ll configure the LMS, customize interfaces and courses, and ensure secure, scalable access.

Collaborating with instructional designers, you’ll integrate Docebo (preferred) and other platforms, build Power BI reports, and manage data flows with SQL/CSV. This role demands strong problem solving and cross-functional collaboration.

Qualifications

• Bachelor's degree in education, Instructional Technology, healthcare or related field.
• Minimum three years of related work experience in a healthcare LMS or LMS web environment.
• Strong LMS knowledge; Docebo preferred; transferable knowledge from Cornerstone, Workday Learning, etc.
• Integration platforms: Workato, Dell Boomi, MuleSoft, Power Automate, Logic Apps, Zapier.
• Data skills including Advanced Excel, SQL basics, CSV manipulation.
• Familiarity with REST APIs, JSON, Postman; basic scripting.
• Project management and change management experience; systems integration knowledge.

Responsibilities

• Configure the LMS to meet the institution's specific needs, including UI, course structures, and user roles.
• Generate and analyze reports to track learner progress, engagement, and course effectiveness.
• Ensure seamless integration with content authoring software, video conferencing tools, and external databases.
• Provide technical support to learners and instructors to troubleshoot issues.
• Manage user roles and permissions within the LMS to maintain security.
• Regularly update the system, apply patches, and implement security measures.
• Collaborate with SMEs and instructional designers to create engaging e-learning courses.

Skills

LMS configuration

Docebo

Power BI

SQL

Excel

REST APIs

Project management

Change management

Data integration

System integration

Education

Bachelor's degree in education, Instructional Technology, Healthcare or related field

Tools

Workato

Dell Boomi

MuleSoft

Power Automate

Logic Apps

Zapier

Postman

Job description

Overview

This position assists the organization and individuals to improve performance by designing training and learning solutions.

Responsibilities

• Configuring the LMS to meet the institution's specific needs. This includes:
  • Customizing user interfaces, course structures, and user roles.
  • Generating and analyzing reports to track learner progress, engagement, and course effectiveness. These insights help fine-tune educational content and strategies.
  • Ensuring seamless integration with other tools and platforms, such as content authoring software, video conferencing tools, and external databases.
  • Providing technical support to users, including learners and instructors, to troubleshoot issues and ensure smooth navigation within the LMS.
  • Managing user roles and permissions within the LMS to maintain a secure and organized learning environment.
  • Regularly updating the system, applying patches, and implementing security measures to safeguard data and ensure uninterrupted access.
  • Collaborating with subject matter experts and instructional designers to create engaging and effective e-learning courses.

Qualifications

Education and formal training:

Bachelor’s degree in education, Instructional Technology, Healthcare or related field

Work Experience

Minimum three years of related work experience in a healthcare environment or LMS-related web environment.

A working knowledge of the following:

• Strong understanding of LMS – Docebo preferred (Cornerstone, Workday Learning, etc. transferable knowledge)
• Integration Platform Experience: Workato, Dell Boomi, MuleSoft, Power Automate, Logic Apps, Zapier (less complex environments)
• Data Skills including:
• Advanced Excel, SQL basics,
• CSV manipulation
• Power BIAdditional skills: REST APIs, JSON, Postman, Basic scripting
• Preferred experience: Project management, Change management
• Systems integration knowledge:
• HRIS-to-Docebo integrations
• User provisioning/deprovisioning
• Data synchronization processes
• CSV imports and exports
• APIs and webhooks
• Audit and compliance requirements
• Business Analysis Skills
• Meet with departments to gather requirements
• Translate business needs into technical workflows
• Assess downstream impacts of changes
• Document requirements
• Perform user acceptance testing
• Identify process improvement opportunities

Additional Skills

• Excellent verbal, written, problem solving, interpersonal and organizational skills.
• Ability to provide positive and professional customer service; thorough understanding of healthcare policies and procedures.
• Ability to work with minimal supervision.
• Analytical ability required to perform systems analysis, evaluate user requests, recommend, and implement accurate, efficient, and economical solutions.
• Develop and execute detailed project plans/schedules for systems implementation/special projects.
• Experience with the assessment, design, development, and implementation of digital learning and development solutions.