Learning Management System Administrator

The CARA Group, Inc.; Rosemont (IL); Hybrid; USD 75,000 - 95,000; Full time

Job summary

A professional services consulting firm is seeking a Learning Management System Administrator with strong Docebo experience. This contract role involves supporting a large user base and requires onsite work two days per week. The ideal candidate will have 2+ years in LMS administration, and exceptional organizational and consulting skills. Responsibilities include uploading and resolving technical issues for users, ensuring a positive experience for over 6,000 users. It's a collaborative environment that values attention to detail.

Qualifications

• 2+ years of hands-on LMS administration experience.
• 1+ year of direct Docebo experience including user setup.
• Experience supporting a large user base.

Responsibilities

• Upload, test, and organize learning content.
• Provide technical support and help resolve issues for users.
• Create a smooth platform experience for over 6,000 users.

Skills

LMS administration

Docebo experience

Customer-service mindset

Strong communication skills

Problem-solving skills

Organizational skills

Job description

Learning Management System Administrator

CARA seeks an LMS Administrator with strong Docebo experience to support our client as they roll out their new learning management system. This contract role requires being onsite two days per week and working comfortably in an entrepreneurial environment. You should have solid consulting skills, be able to work cross‑functionally, and have exceptional organizational skills.

Responsibilities

• Upload, test, and organize learning content.
• Provide technical support and help resolve issues for users.
• Help create a smooth and positive platform experience for more than 6,000 users.

Qualifications

• 2+ years of hands‑on LMS administration experience (not just as a learner or trainer).
• 1+ year of direct Docebo experience including user setup, content loading, and troubleshooting.
• Experience supporting a large user base.
• Proven ability to diagnose and resolve LMS issues, such as login problems, course assignment errors, and reporting gaps.
• Strong communication and consulting skills, including understanding needs and managing expectations.
• High attention to details, especially when updating data or uploading content.
• Customer‑service mindset, with experience helping non‑technical users.
• Comfort working onsite 2 days per week in a collaborative environment.

Company Overview

The CARA Group, Inc. is a professional services consulting firm focused on learning, change management and communication solutions that enable the workforce of the future. Our unparalleled commitment to the success of our clients and consultants makes CARA solutions unique.

We partner with some of the world’s most recognizable brands enabling their efforts to launch new organizational strategy, introduce new processes, implement a digital transformation strategy, and upskill their workforce. We collaborate with our clients and determine an approach that best aligns with their unique needs.

Equal Opportunity Employer

The CARA Group is proud to be a women‑owned business and an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability status, protected veteran status or any other characteristic protected by law.