OPS Learning Technologies Specialist

Socket.dev; Town of Florida (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

Socket.dev is seeking an OPS - Learning Technologies Specialist to design, develop, and maintain online courses within D2L Brightspace or Articulate Rise. You will apply instructional design principles, accessibility, and visual design to create engaging learning experiences.

You will own course development projects, update content, and collaborate with subject matter experts to ensure quality and compliance with standards. Proficiency in HTML/CSS and LMS tools is required.

Qualifications

• Bachelor's degree in an appropriate area and two years of relevant experience, or an equivalent combination.

Responsibilities

• Design, develop, and maintain online courses and learning experiences within D2L Brightspace or Articulate Rise.
• Apply instructional design, accessibility, and visual design principles when developing and updating courses.
• Utilize Brightspace/Articulate Rise features, HTML, CSS, and other approved technologies to create and enhance online learning experiences.
• Create, organize, and maintain course content, learning materials, resources, and digital assets.
• Collaborate with instructional designers, subject matter experts, and other project stakeholders to develop and improve courses and learning experiences.
• Conduct quality assurance and accessibility checks to ensure courses meet established standards for content, functionality, navigation, and accessibility.
• Ensure integrated tools/applications and SCORMs perform as intended.
• Take ownership of assigned course development and revision projects, meeting timelines.
• Manage and maintain assigned courses and learning experiences, including revisions.
• Communicate with stakeholders regarding course development and updates.
• Maintain course documentation and version history for continuity.
• Gather feedback to support improvements to existing courses and learning experiences.
• Assist the Instructional Design team with development of learning materials and activities.
• Troubleshoot LMS, course, and learning experience issues and escalate complex concerns.
• Respond to internal stakeholder questions about LMS functionality and courses.
• Document reported issues and resolutions per team processes.
• Participate in user acceptance testing and quality assurance activities for launches and updates.
• Collaborate with team members to resolve course quality or functionality issues.

Skills

HTML/CSS

LMS administration

Project coordination

Education

Bachelor's degree

Tools

D2L Brightspace

Articulate Rise

Job description

OPS - Learning Technologies Specialist

LMS and Course Design & Development

• Design, develop, and maintain online courses and learning experiences within D2L Brightspace or Articulate Rise.
• Apply instructional design, accessibility, and visual design principles when developing and updating courses and learning experiences.
• Utilize Brightspace/Articulate Rise features, HTML, CSS, and other approved technologies to create and enhance online learning experiences.
• Create, organize, and maintain course content, learning materials, resources, and digital assets.
• Collaborate with instructional designers, subject matter experts, and other project stakeholders to develop and improve courses and learning experiences.
• Conduct quality assurance and accessibility checks to ensure courses meet established standards for content, functionality, navigation, and accessibility.
• Ensure integrated tools/applications and SCORMs perform as intended.

Course Project Management and LMS Support

• Take ownership of assigned course development and revision projects, working with project stakeholders to complete deliverables and meet established timelines.
• Manage and maintain assigned courses and learning experiences, including routine updates, revisions, and improvements.
• Communicate with instructional designers, content reviewers, subject matter experts, and program staff regarding course development and updates.
• Maintain course documentation, version history, and other records needed to support course continuity and ongoing maintenance.
• Gather and incorporate feedback from stakeholders to support improvements to existing courses and learning experiences.
• Assist the Instructional Design team with the development of learning materials, course activities, and other project needs as assigned.

Troubleshooting and Stakeholder Collaboration

• Troubleshoot LMS, course, and learning experience issues and elevate more complex concerns to appropriate team members when needed.
• Respond to internal stakeholder questions and requests related to LMS functionality and assigned courses.
• Document reported issues, resolutions, and course changes according to established team processes.
• Participate in user acceptance testing and quality assurance activities for course launches, updates, and LMS enhancements.
• Collaborate with team members to identify and resolve issues affecting course quality or functionality.

Other tasks as assigned

$31.00/hour

Bachelor's degree in an appropriate area and two years of relevant experience, or an equivalent
combination of education and experience.

Preferred

• Bachelor’s degree in Instructional Design, Educational Technology, Education, or a related field.
• Experience with instructional design principles, adult learning practices, Universal Design for Learning (UDL), and accessibility standards for online learning.
• Experience designing and developing online courses or learning experiences using D2L Brightspace, Articulate Rise, or similar learning technologies.
• Working knowledge of HTML and CSS, as well as eLearning standards and technologies such as SCORM.
• Strong organizational, project coordination, communication, and interpersonal skills, with the ability to manage multiple projects and meet established deadlines.
• Experience working in an academic or educational setting and collaborating with subject matter experts, instructional designers, program staff, and other stakeholders.

Health Assessment Required: No