Learning & Development Manager

rectanglehealth; Saint Petersburg (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Rectangle Health seeks a Learning & Development Manager, LMS & Product Training to design, deliver, and manage enterprise learning programs that enhance employee performance and product knowledge. You will own the LMS, oversee the full learning lifecycle, and build scalable product training for new hires and current staff.

Responsibilities include LMS administration, cross-functional training design, content governance, and measurement of learning outcomes to drive organizational effectiveness.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 5+ years in Learning & Development or Training.
• 3+ years LMS administration.
• Experience with enterprise learning programs and product training.
• Strong knowledge of adult learning theory and instructional design.
• Excellent facilitation and communication abilities.

Responsibilities

• Own LMS and manage user access, learning paths, certifications, assignments, completion tracking and reporting.
• Design, develop, and deliver product training programs across all departments.
• Create onboarding and ongoing product certification programs.
• Maintain product playbooks, job aids, learning guides and reference materials.
• Collaborate with Product, Operations, HR, Revenue Operations, Sales Leadership, and Customer Success leaders.
• Measure training impact and deliver recurring reporting to leadership.

Skills

L&D strategy

Training design

Instructional design

eLearning

Facilitation

Project management

Microsoft 365

Reporting & analytics

Education

Bachelor's degree

Tools

Lessonly

Docebo

Cornerstone

Absorb

Workday Learning

Job description

At Rectangle Health, we believe that our team members are our most important asset. We grow our team by hiring best-in- class talent. We encourage all employees to contribute their individual talents and ideas to strengthen our team, our brand, and our services. We promote a culture that serves to empower and motivate employees beyond the standard corporate rhetoric one might see on motivational posters. Employees understand their individual roles in serving our customers, and this clarity of purpose encourages high job performance.

Position Overview:

The Learning & Development Manager, LMS & Product Training is responsible for designing, delivering, and managing enterprise learning programs that drive employee performance, product knowledge, and organizational effectiveness. This role owns the Learning Management System (LMS), manages the end- to- end learning lifecycle, and develops scalable product training programs for new hires and existing employees.

Primary Job Duties:

Learning Management System (LMS) Ownership

• Serve as the primary administrator and subject matter expert for the LMS.
• Manage user access, learning paths, certifications, assignments, completion tracking, and reporting.
• Maintain course catalogs, curricula, and content governance standards.
• Monitor learner engagement, completion rates, compliance requirements, and system adoption.
• Provide LMS training and support to learners, managers, and content owners.

Product Training & Enablement

• Design, develop, and deliver product training programs for employees across all departments.
• Partner with Product Management and subject matter experts to translate product features, functionality, and releases into effective learning experiences.
• Create onboarding and ongoing product certification programs.
• Ensure training content remains aligned with product updates, process changes, and strategic initiatives.
• Maintain product playbooks, job aids, learning guides, and reference materials.
• Support product launches through coordinated enablement and readiness programs.

Training Design & Delivery

• Conduct training needs assessments and identify skill gaps.
• Develop instructor- led, virtual, eLearning, microlearning, and blended learning solutions.
• Facilitate engaging training sessions and workshops.
• Apply adult learning principles and instructional design methodologies to drive knowledge retention and behavior change.
• Leverage assessments, simulations, role-plays, and certifications to measure learning effectiveness.

Performance Measurement & Analytics

• Establish learning KPIs and training effectiveness metrics.
• Track training participation, certifications, learner satisfaction, knowledge retention, and business impact.
• Analyze performance trends and recommend curriculum improvements.
• Deliver recurring reporting and executive summaries to leadership.
• Measure training impact on employee productivity, onboarding success, adoption, and performance outcomes.

Content Management

• Develop and maintain learning content, SOPs, process documentation, videos, facilitator guides, and knowledge resources.
• Implement content governance processes to ensure accuracy, consistency, and version control.
• Manage external learning vendors, platforms, and content providers as needed.

Cross-Functional Partnership

• Collaborate with Product, Operations, HR, Revenue Operations, Sales Leadership, and Customer Success leaders.
• Support organizational change initiatives through communication and learning strategies.
• Build strong relationships with business stakeholders to align learning programs with organizational priorities.

Minimum Qualifications:

• Bachelor's degree required or equivalent professional experience demonstrating the knowledge, skills, and abilities necessary to perform the role.
• 5+ years of experience in Learning & Development, Training, Enablement, or Instructional Design.
• 3+ years of LMS administration experience.
• Experience managing enterprise learning programs and product training initiatives.
• Strong knowledge of adult learning theory and instructional design methodologies.
• Experience developing eLearning and blended learning content.
• Strong project management and organizational skills.
• Excellent facilitation, presentation, and communication abilities.
• Proficiency with Microsoft 365 applications and reporting tools.

Preferred Qualifications:

• Experience with LMS platforms such as Lessonly, Docebo, Cornerstone, Absorb, Workday Learning, or similar systems.
• Experience within S