Learning Operations Lead - Instructor-Led Programs

Paycom - ATS; Baton Rouge (LA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Alliance Safety Council is seeking a Senior Learning Operations Coordinator to manage day-to-day operations of Instructor-Led Experience programs, coordinate course logistics, and support learners and instructors. The role emphasizes program administration, data reporting, and collaboration across teams.

The candidate will act as a subject matter expert, onboard new hires, and help maintain SOPs while ensuring quality and compliance with governing program guidelines.

Qualifications

• 2+ years of experience in learning operations or support roles.

Responsibilities

• Provide administrative and tactical support for day-to-day learning operations.

Skills

LMS administration

Excel

Customer service

Communication

Multitasking

Education

Bachelor's degree

5+ years of admin/ops/CS

Tools

Learning Management System

Job description

Alliance Safety Council is seeking a Senior Learning Operations Coordinator to manage day-to-day operations of Instructor-Led Experience programs, coordinate course logistics, and support learners and instructors. The role emphasizes program administration, data reporting, and collaboration across teams.

The candidate will act as a subject matter expert, onboard new hires, and help maintain SOPs while ensuring quality and compliance with governing program guidelines.