UCALL Hybrid Class Tech Assistant/Troubleshooter Work Study

LM Wind Power / GE; City of Schenectady (NY); On-site; USD 11,000 - 16,000; Part time

Job summary

Union College's UCALL is seeking a student classroom tech/troubleshooter to support hybrid classes (in-person + Zoom) and help manage our social media presence. This Work-Study eligible role runs about 7 hours per week for 5 weeks per term in Schenectady, NY, with morning or afternoon shifts and a pay rate of $9.70 per hour.

As our go-to AV helper, you'll set up projectors and mics, host Zoom sessions, monitor chat, assist attendees, and post class updates to Facebook. Training is provided.

Qualifications

• Zoom mastery for hosting/moderating Zoom sessions.
• Experience with HDMI/USB-C laptop hookups, projector/AV settings.
• Basic Facebook posting and engagement for social media.
• Canva for simple social media graphics.
• Punctual, reliable, and comfortable assisting retirees; training provided.

Responsibilities

• Get Things Running: arrive 15 minutes early to turn on AV, set up projector/mics, and start Zoom.
• Run the Zoom & Chat: host the 2-hour class, monitor chat, assist online attendees.
• On-the-Spot Tech Help: fix glitches and answer basic tech questions.
• Manage the Facebook Page: post photos, event updates, and reminders.

Skills

Zoom Mastery

Hardware Setup

Facebook Skills

Canva

Tools

Zoom

Canva

Job description

This job is only available to students who qualify for Work-Study. If you are unsure whether you have been awarded Work-Study, please contact the Financial Aid office at [e-mail]. UCALL (Union College Academy for Lifelong Learnings) is looking for students interested in being a classroom tech/troubleshooter for hybrid classes as well as helping run their social media accounts. Commitment is ~7 hrs/week for 5 weeks per term. Department: Academic Affairs Location: Either Reamer Auditorium or College Park Hall Supervisor: Emma Schreiner Hours/Shifts Available: ~7 hours/week (for 5 weeks per semester)*; Tuesday, Wednesday, & Thursday Morning Shift: 9:15 AM – 11:30 AM Afternoon Shift: 12:45 PM – 3:00 PM Social Media: 2 hours/week (flexible, do it whenever it fits your week!) Rate of Pay: $9.70/hr Number of available positions: 2 *Fall semester dates run from Oct 1st-Nov 12th, Tues, Weds, Thurs

Essential Responsibilities and Duties

Union College Academy for Lifelong Learning (UCALL) offers fun, non-credit courses and lectures to local adult learners. Our members are friendly, curious, and excited to learn! They love having a helpful student in the room to keep things running smoothly. You’ll be our go-to classroom tech person for hybrid classes (in-person + Zoom) and help run our social media:

• Get Things Running: Show up 15 minutes early (9:15 AM or 12:45 PM) to turn on classroom AV, set up the projector/mics, and start the Zoom call.
• Run the Zoom & Chat: Host the 2-hour class on Zoom, keep an eye on the chat for audio/video issues, and help online attendees.
• On-the-Spot Tech Help: Fix minor glitches during class (screen sharing, mic volume, projector connections) and answer basic tech questions for speakers or members.
• Manage the Facebook Page (~2 hrs/wk): Post class photos, event updates, and reminders to keep our members connected.

Qualifications

• Zoom Mastery: Comfortable hosting/moderating Zoom (managing chat, screen sharing, muting, pinning speakers).
• Basic Hardware Setup: Experienced with HDMI/USB-C laptop hookups, projector connections, and audio/AV settings.
• Basic Facebook Skills: Able to create simple posts, upload photos, and engage with followers.
• Basic experience with e.g. Canva for social media graphics.
• Punctual, reliable, and comfortable assisting retirees Basic AV and IT training will be provided before you start.

Location: Schenectady, NY

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

Union College Officially chartered in 1795, Union College is the fifth-oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem-solving requires breadth across humanities, arts, social sciences, science, and engineering.

Accommodations If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at [e-mail] or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process. Diversity at Union College Union College is an equal-opportunity employer and is strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social, and cultural opportunities to facilitate the integrated academic, social, and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin, and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities who request such accommodations.

Non-Discrimination Policy Union College will not discriminate in the recruitment or selection of faculty and employees, or in any other area of employment, on the basis of age, sex, race, national origin, religion, religious belief, disability, sexual orientation, gender identity or expression, and veteran status. In this regard, opportunities for advancement will be made available without bias. Union College will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity.