Learning & Development Specialist - Hybrid (Nonprofit)

Enterprise Community Partners; Baltimore (MD); Hybrid; USD 60,000 - 73,000; Full time

Benefits offered by this job

Dental, health, and vision care plans

401(k) with employer matching

Tuition reimbursement

Job summary

Enterprise Community Partners in Maryland is seeking a Training & Development Specialist to design and deliver engaging training programs for property management and community development teams. The role blends virtual, in-person, and 1:1 sessions to empower new hires with key systems like Voyager, RentCafe, and Elise AI.

You’ll apply adult learning principles, facilitate sessions of varying sizes, and collaborate across teams to drive organizational change.

Qualifications

• 3+ years’ experience in affordable property management, affordable housing, or community development.
• Bachelor’s degree in education, learning and development, business, or related field; or related experience and/or certifications.
• Experience with property management software, Yardi Voyager Affordable platform preferred.
• Strong knowledge of adult learning principles, instructional design, and evaluation methods.
• Excellent organizational, communication, and facilitation skills.
• Comfortable presenting to teams of various sizes and delivering virtual and in-person training.
• Flexible, self-directed, and able to manage multiple projects in a fast-paced environment.
• Proficient in Microsoft 365 applications (Excel, Word, PowerPoint, Outlook) and web-based tools.

Responsibilities

• Design and deliver engaging technical and soft skills training programs tailored to employee needs in property management and community development.
• Create and deliver interactive, visually engaging presentations, manuals, guides, and course materials for classroom, virtual, and one-on-one learning.
• Implement blended learning solutions, including e-learning modules, webinars, in-person sessions, and microlearning resources.
• Evaluate training effectiveness using surveys, assessments, feedback, and performance metrics; adjust programs as needed.
• Maintain training records, attendance, assessments, and retraining requirements in relevant systems, including SharePoint and LMS platforms.
• Collaborate with cross-functional teams and leadership to identify learning needs and support organizational change initiatives.
• Stay current on learning trends, instructional design methodologies, and affordable housing industry practices.
• Produce quarterly reports on training programs, participation, and outcomes for senior leadership.
• Perform other related duties as required.

Skills

Facilitation skills

Adult learning principles

Organizational skills

Microsoft 365

Education

Bachelor's degree or related field

Tools

Yardi Voyager Affordable

SharePoint

LMS platforms

Job description

Enterprise Community Partners in Maryland is seeking a Training & Development Specialist to design and deliver engaging training programs for property management and community development teams. The role blends virtual, in-person, and 1:1 sessions to empower new hires with key systems like Voyager, RentCafe, and Elise AI.

You’ll apply adult learning principles, facilitate sessions of varying sizes, and collaborate across teams to drive organizational change.