Learning & Development, Associate

Enterprise Community Partners; Baltimore (MD); Hybrid; USD 60,000 - 73,000; Full time

Benefits offered by this job

Dental, health, and vision care plans

401(k) with employer matching

Tuition reimbursement

Job summary

Enterprise Community Partners in Maryland is seeking a Training & Development Specialist to design and deliver engaging training programs for property management and community development teams. The role blends virtual, in-person, and 1:1 sessions to empower new hires with key systems like Voyager, RentCafe, and Elise AI.

You’ll apply adult learning principles, facilitate sessions of varying sizes, and collaborate across teams to drive organizational change.

Qualifications

• 3+ years’ experience in affordable property management, affordable housing, or community development.
• Bachelor’s degree in education, learning and development, business, or related field; or related experience and/or certifications.
• Experience with property management software, Yardi Voyager Affordable platform preferred.
• Strong knowledge of adult learning principles, instructional design, and evaluation methods.
• Excellent organizational, communication, and facilitation skills.
• Comfortable presenting to teams of various sizes and delivering virtual and in-person training.
• Flexible, self-directed, and able to manage multiple projects in a fast-paced environment.
• Proficient in Microsoft 365 applications (Excel, Word, PowerPoint, Outlook) and web-based tools.

Responsibilities

• Design and deliver engaging technical and soft skills training programs tailored to employee needs in property management and community development.
• Create and deliver interactive, visually engaging presentations, manuals, guides, and course materials for classroom, virtual, and one-on-one learning.
• Implement blended learning solutions, including e-learning modules, webinars, in-person sessions, and microlearning resources.
• Evaluate training effectiveness using surveys, assessments, feedback, and performance metrics; adjust programs as needed.
• Maintain training records, attendance, assessments, and retraining requirements in relevant systems, including SharePoint and LMS platforms.
• Collaborate with cross-functional teams and leadership to identify learning needs and support organizational change initiatives.
• Stay current on learning trends, instructional design methodologies, and affordable housing industry practices.
• Produce quarterly reports on training programs, participation, and outcomes for senior leadership.
• Perform other related duties as required.

Skills

Facilitation skills

Adult learning principles

Organizational skills

Microsoft 365

Education

Bachelor's degree or related field

Tools

Yardi Voyager Affordable

SharePoint

LMS platforms

Job description

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $92.0 billion and created 1.1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands – all to make home and community places of pride, power and belonging.

Working at Enterprise

At Enterprise, you’ll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You’ll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you’re valued and supported in your growth journey.

Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.

Job Description Summary

Ready to make an impact? Join us in shaping how our teams learn, grow, and thrive! In this hybrid Maryland-based role, you’ll create engaging training experiences, virtual, in person, and 1:1, while helping new hires master key systems like Voyager, RentCafe, and Elise AI.

This role is ideal for someone who brings strong facilitation skills, adult learning expertise, and experience in property management or affordable housing. The position offers a hybrid schedule with semi-monthly travel to the Columbia office for new hire orientation and requires comfort engaging teams of all sizes both in person and virtually.

If you love presentation, building interactive content, and supporting people at every level, this role is your chance to shine. You’ll collaborate across teams, design blended learning, and drive development that truly empowers our Community Development division.

Job Description

• Design and deliver engaging technical and soft skills training programs tailored to employee needs in property management and community development.
• Create and deliver interactive, visually engaging presentations, manuals, guides, and course materials for classroom, virtual, and one-on-one learning.
• Implement blended learning solutions, including e-learning modules, webinars, in-person sessions, and microlearning resources.
• Evaluate training effectiveness using surveys, assessments, feedback, and performance metrics; adjust programs as needed.
• Maintain training records, attendance, assessments, and retraining requirements in relevant systems, including SharePoint and LMS platforms.
• Collaborate with cross-functional teams and leadership to identify learning needs and support organizational change initiatives.
• Stay current on learning trends, instructional design methodologies, and affordable housing industry practices.
• Produce quarterly reports on training programs, participation, and outcomes for senior leadership.
• Perform other related duties as required.

Required Qualifications

• 3+ years’ experience in affordable property management, affordable housing, or community development.
• Bachelor’s degree in education, learning and development, business, or a related field; or related experience and/or certifications.
• Experience with property management software, Yardi Voyager Affordable platform preferred.
• Strong knowledge of adult learning principles, instructional design, and evaluation methods.
• Excellent organizational, communication, and facilitation skills.
• Comfortable presenting to teams of various sizes and delivering virtual and in-person training.
• Flexible, self-directed, and able to manage multiple projects in a fast-paced environment.
• Proficient in Microsoft 365 applications (Excel, Word, PowerPoint, Outlook) and web-based tools.

Preferred Qualifications

• 3+ years’ experience in a corporate learning and development role.
• Familiarity with AI tools, multimedia training platforms, and e-learning software.
• Strong analytical skills to evaluate learning effectiveness and recommend improvements.
• Project management experience with the ability to manage multiple initiatives simultaneously.
• Emotional intelligence to work with staff at all levels of the organization and adapt to varying learning needs.

Salary Transparency

You will be joining a team of talented professionals motivated by serving the community and addressing the need for affordable housing.

The pay range for this position is $60,000– $73,000. The salary range represents the low and high end of what may be paid for this position. It is not typical for an individual to be hired at or near the top of the pay range, and compensation decisions may be influenced by a variety of factors, including skills, qualifications, experience, and location.

Total Rewards at Enterprise

This range is just one component of our total rewards package, which also includes annual performance bonuses and generous paid leave programs.

Our benefits form a major part of the total rewards package. These include dental, health, and vision care plans, as well as family-building benefits such as adoption and surrogacy support. Enterprise supports flexible work arrangements to promote work-life balance and offers health advocacy, an Employee Assistance Program (EAP), and mental health benefits. We round out our package with financial education, wellness programs, and auto-enrollment in the company’s 401(k) plan with employer matching contributions.

Finally, you will have access to learning and development opportunities, including tuition reimbursement for job-related courses and certifications.