Hybrid LMS & Training Programs Lead

MARYLAND FAMILY NETWORK INC; Baltimore (MD); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Hybrid schedule

Health, Dental, Vision Insurance

403(b) Retirement Plan

Paid holidays & leave

FSA

Job summary

MARYLAND FAMILY NETWORK INC in Baltimore, MD is seeking a Training Development Coordinator to lead the LMS, develop training programs, and deliver in-person and online sessions. The role includes designing courses, managing content, configuring systems, and measuring training outcomes.

Strong collaboration with Training Director and external partners is required, with a hybrid work schedule and comprehensive benefits.

Qualifications

• Minimum of two (2)years of experience in creating, providing and coordinating in person and on-line training on subjects related to human services or infant/toddler development required
• At least six (6) months ofexperience working with adult learners required

Responsibilities

• Develop and implement training plans, schedules, and programs (in-house and outsourced)
• Evaluate and continuously improve training content, delivery methods, and processes to ensure quality and effectiveness
• Coordinate and manage training activities for internal staff and external partners, including planning, outreach, curriculum development, logistics, material preparation, and communication with facilitators and speakers
• Provide training, technical assistance, and support related to agency programs and initiatives
• Create, design, and maintain online learning courses using various applications, including video editing and instructional design tools
• Develop and edit video content as needed
• Serve as system administrator and primary point of contact for the Learning Management System (LMS), including maintaining SOPs, tracking core knowledge hours, and ensuring system functionality
• Maintain and enhance departmental systems and processes, including LMS and Salesforce; configure systems, workflows, and integrations for optimal performance
• Gather, track, and maintain training-related data and records to support the development of key performance metrics, evaluate training outcomes, and measure return on investment (ROI)
• Provide audio and technical support for live trainings, meetings, and events to ensure successful execution and a high-quality participant experience.
• Support agency outreach efforts and event planning
• Lead and participate in projects independently and collaboratively

Skills

Microsoft Office

Zoom

Microsoft Teams

Smartsheet

Adobe Creative Suite

Leadership

Stakeholder engagement

Communication

Bilingual English/Spanish

Education

Associate degree in Computer Information Systems, Applied Science or related field

Tools

LMS

Salesforce

Job description

MARYLAND FAMILY NETWORK INC in Baltimore, MD is seeking a Training Development Coordinator to lead the LMS, develop training programs, and deliver in-person and online sessions. The role includes designing courses, managing content, configuring systems, and measuring training outcomes.

Strong collaboration with Training Director and external partners is required, with a hybrid work schedule and comprehensive benefits.