Learning & Development Programs Coordinator

Harvard University; Massachusetts; Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Retirement plans

Tuition assistance

Commuter benefits

Job summary

Harvard University Central Administration in Massachusetts is seeking an Administrative Coordinator to provide coordination for various projects and initiatives within the Center for Workplace Development. You will work with Harvard employees across the university, delivering administrative support and ensuring smooth program operations.

The role combines in-person and virtual work, requiring strong communication, attention to detail, and ability to manage multiple stakeholders in a

Qualifications

• Minimum of 5 years related work experience.
• Proficiency in Microsoft Office products.
• Bachelor's degree strongly preferred.

Responsibilities

• Provides customer service support for a suite of programs and coaching services; manages inboxes; responds to inquiries in a timely manner directly, or through close collaboration with CWD colleagues and partners in schools/units.
• Prepares presentation materials and handouts; creates new, updates existing, and distributes for classes, programs, projects and initiatives; develops accessible documents in accordance with Harvard’s policy.
• Moderates and provides technical assistance to virtual and hybrid offerings; prepares and distributes materials for on campus programs, meetings, and classes.
• Receives, reviews, and processes cohort program applications; reconciles eligibility and enrollment concerns and questions.
• Coordinates annual cohort program planning process; schedules dates, creates enrollment materials and collateral for program managers, human resources, nominees, and nominators; coordinates catering, and reserves rooms.
• Updates adjunct instructor contracts, assists with release time, communications.
• Coordinates 360° and other assessments for CWD programs; tracks participant progress, sends group and individual reminders, coordinates reports, reconciles access issues.
• Distributes pre and post program evaluations and synthesizes data.
• Supports key CWD projects and initiatives; schedules meetings and provides administrative support.
• Supports focus groups with notetaking and administration.
• Serves as back up for CWD Registration Coordinator and HR Operations and Analytics Staff Assistant.
• Serves as point person for the CWD SharePoint site.
• Other duties and projects as assigned.

Skills

Customer service

Communication

Time management

Self-starter

Attention to detail

Team collaboration

Education

Bachelor's degree

Tools

Qualtrics

Adobe

Microsoft Office

Job description

Harvard University Central Administration in Massachusetts is seeking an Administrative Coordinator to provide coordination for various projects and initiatives within the Center for Workplace Development. You will work with Harvard employees across the university, delivering administrative support and ensuring smooth program operations.

The role combines in-person and virtual work, requiring strong communication, attention to detail, and ability to manage multiple stakeholders in a