Executive Operations & Onboarding Lead

Harvard University; Cambridge (MA); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Parental leave

Health insurance

Retirement plans

Wellbeing resources

Family support

Tuition assistance

Commuter benefits

Job summary

Harvard University’s Central Administration, specifically the Harvard IT (HUIT) division, seeks a Senior Administrative Operations Coordinator to streamline events, onboarding, and initiatives across the Administration team. This role offers hybrid onsite work and cross-unit collaboration to support leaders and programs.

You will drive administrative best practices, coordinate executive coverage, and ensure efficient, consistent service delivery while mentoring the administrative staff.

Qualifications

• Minimum five years of progressively responsible administrative experience.
• Experience supporting senior leaders and coordinating complex initiatives.
• Demonstrated ability to coordinate multiple priorities while maintaining exceptional attention to detail.
• Strong organisational, written and interpersonal communication skills.
• Demonstrated ability to build collaborative working relationships across a matrixed organisation.

Responsibilities

• Coordinate weekly Executive Assistant/Coordinator meetings.
• Coordinate executive support coverage across the team.
• Identify and implement administrative best practices.
• Support onboarding and training of new administrative staff.
• Provide day-to-day guidance and coordination for executive support staff.
• Serve as primary backup support during coverage gaps.
• Coordinate the employee onboarding experience for Harvard payroll hires.
• Coordinate buddy assignments, welcome communications, gift distribution and onboarding resources.
• Support workforce administration activities as assigned.
• Maintain administrative documentation, intranet content and standard operating procedures.
• Coordinate logistics for HUIT-wide and Harvard IT learning and engagement programs.
• Manage invitations, registrations, calendars, Zoom logistics and event communications.
• Coordinate meeting materials and administrative follow-up.
• Maintain program resources and communications.
• Provide administrative coordination in support of other Administration initiatives.
• Identify opportunities to improve administrative processes and workflows and recommend opportunities to simplify, standardise or automate recurring administrative work.
• Maintain and update documentation, procedures and administrative resources to support operational consistency.

Skills

Administrative experience

Executive support

Prioritization

Communication skills

Stakeholder collaboration

Job description

Harvard University’s Central Administration, specifically the Harvard IT (HUIT) division, seeks a Senior Administrative Operations Coordinator to streamline events, onboarding, and initiatives across the Administration team. This role offers hybrid onsite work and cross-unit collaboration to support leaders and programs.

You will drive administrative best practices, coordinate executive coverage, and ensure efficient, consistent service delivery while mentoring the administrative staff.