Learning & Development Operations Coordinator

eTeam; Beaverton (OR); Hybrid; USD 39,000 - 41,000; Full time

Job summary

eTeam is seeking a Learning & Development Operations Coordinator in Beaverton, OR for a 12-month assignment. You’ll manage day-to-day operational activities to ensure learning programs run smoothly and deliver a high-quality experience for learners and partners.

The role requires at least 2 years in operations or event coordination, a bachelor’s in a related field, and proficiency with Workday Learning, Campaign Monitor, Airtable and ServiceNow.

Qualifications

• 2 years of experience in operations, event planning & coordination, or a related field.
• Bachelor's degree in Learning & Development, Human Resources, or related field.
• Willing to accept any suitable combination of education, experience and training.
• Proficient with Workday Learning, Campaign Monitor, Airtable, and ServiceNow in daily work.
• Strong attention to detail and follow-through.
• Team player who builds trusted, productive relationships with stakeholders and partners.

Responsibilities

• Coordinates and supports delivery of learning experiences.
• Collects, validates, and maintains content and participant data in Workday Learning.
• Executes session communications to facilitators and participants through Campaign Monitor.
• Maintains accurate program data in Airtable.
• Monitors and responds to employee requests through ServiceNow.
• Resolves routine administrative issues and escalates risks as needed.
• Supports finance and vendor administration activities, including invoicing and POs.

Skills

Attention to detail

Team collaboration

Tech-savvy

Event coordination

Communication

Education

Bachelor's degree in Learning & Development, HR, or related field

Tools

Workday Learning

Campaign Monitor

Airtable

ServiceNow

Job description

Job Title: Learning & Development Operations Coordinator

Location: Beaverton, OR

Duration: 12 months

Pay Range: $(28.16-29.62)/hr on W2 all-inclusive without benefits

Hybrid: Mon - Thurs onsite, Fri remote

Desired Candidate Profile:

• Minimum required years of experience: 2
• Education requirements: No

Top must-have skills include the following:

• Strong attention to detail and follow-through
• Administrative asst, event planning, HR Operations, don’t need L & D experience (don’t want content creators)
• Pick up technology quickly

Nice to Have skills

• Looking for someone who has worked in a team environment and is able to work well within a collaborative environment
• Self starting is needed
• Airtable, case management systems (ServiceNow) Campaign Monitor

Software Requirements

• LMS experience (Workday Learning is preferred)
• Previous Client/industry experience preference: Nice to have
• What 2-3 traits does the successful person in the role have? Trustworthy, collaborative, and team player, organized

Additional Information

• Interviewers: 1st round with HM, 2nd round with a panel of team members (1or 2 people)
• # of Rounds: 2
• Duration of Interview: 45 mins

Who We're Looking For

The Learning & Development Operations Coordinator supports the program delivery and administration of programs and experiences that reflect the client’s culture and inspire connection. The ideal individual is comfortable owning repeatable, day-to-day operational activities, ensuring a consistent and high-quality experience for learners and partners.

• 2 years of experience in operations, event planning & coordination, or a related field
• Bachelor’s degree in Learning & Development, Human Resources, or related field.
• Will accept any suitable combination of education, experience and training
• Confident using technology and communication tools, including Workday Learning, Campaign Monitor, Airtable, and ServiceNow, as part of daily work
• Strong attention to detail and follow-through
• Team player who builds & maintains trusted, productive working relationships with stakeholders & partners.

What You Will Work On:

You’ll execute the day-to-day operations that bring the client’s learning programs to life. Your work ensures programs are delivered smoothly and consistently.

• Coordinates and supports delivery of learning experiences
• Collects, validates, and maintains content and participant data in Workday Learning
• Executes session communications to facilitators and participants through Campaign Monitor
• Maintains accurate program data in Airtable
• Monitors & responds to employee requests through ServiceNow
• Resolves routine administrative issues & escalates risks appropriately
• Supports finance and vendor administration activities, including invoicing & new purchase orders

Who You will work with

• This role sits within the client’s HR’s Learning & Development (L&D) ecosystem, a team that strengthens leadership and capability across the enterprise.
• Reporting to the Senior Manager, Learning Operations, you’ll work closely with L&D Operations and Facilitation teammates to coordinate and execute administrative tasks, ensuring accurate and timely operational support.