Learning & Development Operations Coordinator

eTeam; Beaverton (OR); On-site; USD 49,000 - 53,000; Full time

Job summary

eTeam is seeking a Learning & Development Operations Coordinator in Beaverton, OR. The role supports program delivery and administrative tasks to ensure high-quality learner experiences. You will own repeatable operations, coordinate short sessions, and maintain accurate program data across tools.

Ideal candidates have 2+ years in operations or HR learning roles, strong attention to detail, and are comfortable using systems like Workday Learning, Campaign Monitor, Airtable, and ServiceNow.

Qualifications

• Bachelor’s degree in Learning & Development or HR or equivalent
• Tech-savvy with strong administrative skills
• Experience in operations or HR learning environments

Responsibilities

• Execute day-to-day operations to run learning programs smoothly
• Coordinate short-duration learning experiences and sessions
• Maintain content and participant data in Workday Learning and Airtable
• Manage session communications via Campaign Monitor and handle vendor admin

Skills

Learning course creation

LMS attendance tracking

Education

Bachelor’s degree in L&D or HR

Tools

LMS

Campaign Monitor

ServiceNow

Smartsheets

Job description

Job Title: Learning & Development Operations Coordinator

Location: Beaverton, OR, 97005

Duration: 11 months

Pay Range: $(35.21 – 38.46)/hr on W2 all-inclusive without benefits

Job Description:

• Location and/or time zone: PHK
• Reason for opening: Extra workload the team needs help with
• Expected contract length: 52 weeks from start date
• Team details & who they will work with: Learning & Development, HR Learning & Development PHK Hub
• Interviews: 2 rounds, meet with the HM and one other team member

Desired candidate profile:

• Minimum required years of experience: 2+ YOE in Learning and Development or HR Operations.
• This is a tech savvy role with very administrative, repetitive tasks

Top must-have skills include the following:

• Creating learning courses, tracking attendance in an LMS, maintaining a source of truth with spread sheets and documents
• Create communications based on existing templates and send them out to candidates

Nice to have skills:

• High attention to detail, very time sensitive role, needs to have a strong personal organization system
• Highly collaborative with other team members, is a team player, not afraid to ask questions

Software/technical requirements:

• Learning management systems (LMS)
• Campaign Monitor - communications systems
• ServiceNow - queue management programs, similar to salesforce
• Smartsheets - similar to Air Table or Excel, used to track session details and attendance

Who we’re looking for

• The Learning & Development Operations Coordinator supports the program delivery and administration of programs and experiences that reflect our culture and inspire connection. The ideal individual is comfortable owning repeatable, day to day operational activities, ensuring a consistent and high quality experience for learners and partners.
• 2+ years of experience in operations, event planning & coordination, or a related field
• Bachelor’s degree in Learning & Development, Human Resources, or related field. Will accept any suitable combination of education, experience and training
• Confident using technology and communication tools, including Workday Learning, Campaign Monitor, Airtable, and ServiceNow, as part of daily work
• Strong attention to detail and follow through
• Team player who builds & maintains trusted, productive working relationships with stakeholders & partners

What You Will Work On

• You’ll execute the day to day operations that bring our learning programs to life. Your work ensures programs are delivered smoothly and consistently.
• Coordinates and supports delivery of short-duration learning experiences (e.g. single-session or single-day programs)
• Collects, validates, and maintains content and participant data in Workday Learning
• Executes session communications to participants through Campaign Monitor
• Maintains accurate program data in Airtable
• Monitors & responds to employee requests through ServiceNow
• Supports finance and vendor administration activitiesMaintains professional relationships & responds to stakeholders

Who You Will Work With

This role sits within HR’s Learning & Development (L&D) ecosystem, a team that strengthens leadership and capability across the enterprise. Reporting to the Senior Manager, Learning Operations, you’ll work closely with L&D Operations and Facilitation teammates to coordinate and execute administrative tasks, ensuring accurate and timely operational support.