LEARNING & DEVELOPMENT MANAGER

Traditions Hospitality Group; Norman (OK); On-site; USD 65,000 - 95,000; Full time

Job summary

Traditions Hospitality Group is seeking a Learning & Development Manager to elevate training across our hospitality teams. The role blends operations, leadership development, and learning technology to create practical programs that staff will actually use.

You will design engaging training for F&B and hotel teams, manage our LMS, and develop digital content. A strong background in hospitality and data-driven learning is essential.

Qualifications

• 10+ years of progressive Learning & Development experience in hospitality.
• Strong hospitality operations knowledge.
• Proficient with LMS and instructional design.
• Experience with data analytics to measure training impact.
• Comfortable with technology and quick to learn systems.

Responsibilities

• Develop engaging training for Food & Beverage and hospitality teams.
• Help lead and maximize our LMS and learning technology.
• Create digital, video, microlearning, and interactive training content.
• Use data and analytics to measure training effectiveness.
• Explore AI and automation in Learning & Development.
• Build leadership development programs and strengthen our leadership bench.
• Turn manual training processes into modern, tech-enabled solutions.
• Partner with HR and Operations to identify performance gaps and develop solutions.
• Help managers and employees adopt new technology and processes.

Job description

WE’RE HIRING: LEARNING & DEVELOPMENT MANAGER – HOSPITALITYAre you passionate about developing people, improving hospitality, and using technology to transform the way employees learn?Traditions Hospitality Group is looking for a Learning & Development Manager who is ready to help take our training and development programs to the next level.This isn’t just a classroom training position. We’re looking for someone who can combine hospitality operations, leadership development, learning technology, digital content, data, and innovation to build training programs that employees and managers will actually use.What You’ll DoDevelop engaging training for Food & Beverage and hospitality teamsHelp lead and maximize our LMS and learning technologyCreate digital, video, microlearning, and interactive training contentUse data and analytics to measure training effectivenessExplore practical ways to use AI and automation in Learning & DevelopmentBuild leadership development programs and strengthen our leadership benchTurn manual training processes into modern, technology-enabled solutionsPartner with HR and Operations to identify performance gaps and develop solutionsHelp managers and employees successfully adopt new technology and processesWe’re Looking for Someone Who10+ years of progressive Learning & Development experience, with a strong background in hospitality training, leadership development, and operational excellence.Understands Food & Beverage or hospitality operationsIs highly comfortable with technology and quickly learns new systemsHas experience with an LMS, digital learning, or instructional designCan create engaging, practical training that connects with employeesIs comfortable working with frontline employees, managers, and senior leadershipUses data to identify opportunities and measure resultsEnjoys challenging “the way we’ve always done it” and finding better solutionsMost importantly, has a genuine passion for developing peopleExperience with Paycom Learning, Articulate 360/Rise/Storyline, Canva, Camtasia, Power BI, or similar technology is a plus.Hospitality or multi-unit Food & Beverage experience is highly preferred.Why This Role?We have a strong foundation, but we’re ready to modernize, simplify, and elevate how we train and develop our people.We’re looking for someone who will come in asking:Can we make this easier?Can technology help us do this better?How do we make training more engaging?How do we know it’s actually working?If you’re excited about combining people development, hospitality, technology, and innovation, we want to hear from you.Come help us build the future of Learning & Development at Traditions Hospitality Group.Hospitality starts with our people. Through great development, we strengthen our teams, elevate our operations, and build confident leaders who will carry our culture and hospitality forward.TS123