Learning & Development Lead: Shape the Next Gen AI Recruiters

Harnham; Phoenix (AZ); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Harnham is seeking an experienced Learning & Development Consultant to own and elevate our training function in Phoenix and remotely support the NYC office. You will shape the next generation of high-performing recruitment consultants through structured onboarding and ongoing professional development.

In this role you will design, deliver, and continuously improve training programs, coach recruiters, and partner with leadership to identify growth opportunities.

Qualifications

• Experience in agency recruitment and delivering placements.
• Proven ability to exceed revenue and billing targets.
• Strong coaching and development capabilities.
• Excellent communication, presentation, and facilitation skills.
• Experience onboarding and training new hires.

Responsibilities

• Design, deliver, and improve recruitment training programs.
• Lead onboarding and classroom training for new hires.
• Coach recruiters via live mentoring, call coaching, role-play.
• Train on business development, sourcing, market mapping, interviewing.
• Partner with leadership to identify development opportunities.
• Measure training effectiveness through metrics and outcomes.
• Create engaging training materials and resources.
• Incorporate AI recruiting technologies into programs.

Skills

Agency recruitment

Revenue & billing targets

Business development

Coaching & mentoring

Communication & presentation

Job description

Harnham is seeking an experienced Learning & Development Consultant to own and elevate our training function in Phoenix and remotely support the NYC office. You will shape the next generation of high-performing recruitment consultants through structured onboarding and ongoing professional development.

In this role you will design, deliver, and continuously improve training programs, coach recruiters, and partner with leadership to identify growth opportunities.