Learning and Development Lead

Jobtailor; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Harnham is seeking a seasoned Recruitment Training Leader to design, deliver, and enhance training programs for our recruitment teams. You will lead onboarding, coach recruiters through deskside mentoring, role-play, and development sessions while partnering with leadership to identify growth opportunities.

Responsibilities include training consultants on business development, candidate sourcing, market mapping, and interview best practices, and measuring impact through placements and revenue

Qualifications

• Proven success within an agency recruitment environment.
• Demonstrated track record of exceeding revenue and billing targets.
• Strong history of winning new business through outbound business development.
• Experience managing the full recruitment lifecycle from client acquisition through successful placement.
• Passion for coaching, mentoring, and developing high-performing teams.
• Outstanding communication, presentation, and facilitation skills.

Responsibilities

• Design, deliver, and enhance recruitment training programs.
• Lead onboarding and classroom training for all new hires.
• Coach recruiters through live mentoring, call coaching, and role-playing.
• Train consultants on business development, sourcing, and interview best practices.
• Partner with leadership to identify development opportunities.
• Measure training effectiveness through productivity, placements, and revenue growth.
• Build engaging training materials, playbooks, and learning resources.
• Incorporate AI recruiting technologies and industry best practices.

Skills

Coaching & mentoring

Business development

Client acquisition

Recruitment training design

Training program design

Tools

LinkedIn Recruiter

AI recruiting tools

Job description

• Design, deliver, and continuously enhance Harnham's recruitment training programs
• Lead onboarding and classroom training for all new hires
• Coach recruiters through live desk-side mentoring, call coaching, role-playing, and one-on-one development sessions
• Train consultants on:
  • - Business Development & Client Acquisition
  • - Cold Calling & Sales Techniques
  • - Candidate Sourcing & Market Mapping
  • - LinkedIn Recruiter & AI Recruiting Tools
  • - Candidate Qualification & Interview Best Practices
  • - Negotiation & Offer Management
  • - Pipeline Management
  • - Time Management & Desk Organization
  • - Recruitment Strategy & Market Intelligence
• Partner with leadership to identify development opportunities across the business
• Measure training effectiveness through activity, productivity, placements, revenue growth, and consultant progression
• Build engaging training materials, playbooks, workshops, and learning resources
• Continuously improve our learning programs by incorporating industry best practices and emerging AI recruiting technologies

Requirements

• Proven success within an agency recruitment environment
• Demonstrated track record of exceeding revenue and billing targets
• Strong history of winning new business through outbound business development
• Experience managing the full recruitment lifecycle from client acquisition through successful placement
• Passion for coaching, mentoring, and developing high-performing teams
• Outstanding communication, presentation, and facilitation skills
• Ability to inspire, motivate, and elevate performance across recruiters at all experience levels

Core Competencies

Demonstrates expertise in designing and delivering recruitment training programs, with a strong focus on coaching and mentoring recruiters to enhance their performance. Proficient in utilizing AI recruiting tools and best practices to drive business development and client acquisition.

Highest-signal resume keywords

• Recruitment Training Program Design
• Coaching & Mentoring
• Business Development & Client Acquisition
• AI Recruiting Tools
• Full Recruitment Lifecycle Management

ATS Optimization Keywords

Hard Skills

• Candidate Sourcing
• Cold Calling Techniques
• Negotiation & Offer Management
• Pipeline Management
• Time Management
• Recruitment Strategy
• Market Intelligence
• Interview Best Practices
• Sales Techniques
• Training Effectiveness Measurement

Soft Skills

• Outstanding Communication
• Presentation Skills
• Facilitation Skills
• Inspiration & Motivation
• Team Development

Industry Keywords

• Agency Recruitment
• Revenue Growth
• Billing Targets
• Consultant Progression
• High-performing Teams

Tools & Technologies

• LinkedIn Recruiter
• AI Recruiting Tools