Learning & Development Intern: LMS & Content Design

Consumers Credit Union; Kalamazoo (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Consumers Credit Union is seeking a Training & Development Intern to support employee learning initiatives at our Kalamazoo office. You will assist with LMS administration, content development, and instructional design, gaining hands-on experience with learning technologies.

You will collaborate with subject matter experts on a summer project, create engaging learning resources for in-person and online formats, and help deliver training that supports employee growth and success.

Qualifications

• Pursuing college-level studies in Learning & Development, instructional design, or related field.
• Interest in learning technologies, instructional design, or employee training.
• Ability to learn new software systems and digital tools quickly.

Responsibilities

• Assist with LMS implementation and rollout.
• Support transition between current and new LMS platforms.
• Migrate, organize, review, and validate learning content and materials.
• Test courses and LMS functions from admin and learner perspectives.
• Review learner records and training data for accuracy.
• Create job aids, guides, FAQs, and resources.
• Help develop instructor-led, virtual, and e-learning training materials.
• Build engaging digital learning experiences and assessments.
• Collaborate with team and subject matter experts to develop solutions.
• Contribute to a summer project focused on a business topic with recommendations.

Skills

Communication Excellence

Technical Proficiency

Creativity and Innovation

Detail‑Oriented Efficiency

Critical Thinking

Growth‑Oriented Mindset

Relationship Building

Education

College junior or equivalent

Tools

LMS platforms

Content authoring tools

Job description

Consumers Credit Union is seeking a Training & Development Intern to support employee learning initiatives at our Kalamazoo office. You will assist with LMS administration, content development, and instructional design, gaining hands-on experience with learning technologies.

You will collaborate with subject matter experts on a summer project, create engaging learning resources for in-person and online formats, and help deliver training that supports employee growth and success.