Member-Centric Learning & Development Pro

Park Community Credit Union; Louisville (KY); On-site; USD 50,000 - 70,000; Full time

Job summary

Park Community Credit Union is seeking a Learning and Development Specialist I to design and deliver training across credit union processes, products, and culture. You will lead New Employee Orientation and Teller Training, while aligning content with our member service philosophy and updating policies in collaboration with managers.

You will maintain training records, participate in special projects, and support organizational goals through effective development programs and collaboration with

Qualifications

• Three to five years of related training experience.
• Two-year degree or equivalent certification required.
• Ability to develop and administer training programs.

Responsibilities

• Develop and administer training programs including New Employee Orientation and Teller Training.
• Collaborate with managers to update policies and maintain training records.
• Assist in special projects supporting organizational goals.
• Monitor training outcomes and report results as needed.
• Ensure training materials reflect the member service philosophy.

Skills

Training program design

Employee development

New Employee Orientation

Teller training

Policymaking support

Education

Two-year college degree

Specialized certification or licensing

Vendor training courses

Tools

Spreadsheets

Job description

Park Community Credit Union is seeking a Learning and Development Specialist I to design and deliver training across credit union processes, products, and culture. You will lead New Employee Orientation and Teller Training, while aligning content with our member service philosophy and updating policies in collaboration with managers.

You will maintain training records, participate in special projects, and support organizational goals through effective development programs and collaboration with