Learning & Development Architect — Hybrid

Precision Door Service; Seattle (WA); Hybride; USD 90 000 - 120 000; Plein temps

Résumé du poste

Precision Garage Door Service (PGD) in Seattle, WA, is hiring a Learning & Development Manager for a hybrid, full-time role. You will design and launch a scalable training framework that equips our technicians, sales teams, and leaders with the skills, safety knowledge, and product expertise to excel in the field.

You will create content, select delivery modalities, and run train-the-trainer sessions, partnering with leadership and HR to tailor programs.

Qualifications

• 7+ years of progressive experience in Learning & Development, Training, or Instructional Design (field service or skilled trades industry a plus).
• Proven success designing and implementing training programs that improved performance or reduced time to competency.
• Strong understanding of adult learning principles, instructional design models, and blended learning methods.
• Comfort with training technology (LMS platforms, video tools, mobile learning apps).
• Ability to analyze data and translate it into actionable program improvements.
• Bachelor’s degree in Education, Human Resources, Organizational Development, or related field.

Responsabilités

• Creates and produces training content from idea phase to execution.
• Recommends and implements learning delivery modalities (classroom, virtual/in-person, on demand, blended).
• Facilitates instructor-led trainings and train-the-trainer sessions.
• Partner with leadership, HRBP’s, field trainers and other counterparts to tailor programs.
• Develop engaging training materials including manuals, e-learning, hands-on workshops, videos, and assessments.
• Implement a consistent onboarding program blending classroom instruction, field shadowing, and tech-enabled learning.
• Establish training metrics and reporting dashboards to track effectiveness and ROI.
• Refine programs based on feedback, performance data, and evolving needs.
• Stay current on learning trends, instructional design methods, and industry certifications.

Connaissances

Learning & development strategy

Instructional design

Blended learning

LMS platforms

Data analysis

Formation

Bachelor’s degree in Education or related field

Outils

Video tools

Mobile learning apps

E-learning authoring tools

Description du poste

Precision Garage Door Service (PGD) in Seattle, WA, is hiring a Learning & Development Manager for a hybrid, full-time role. You will design and launch a scalable training framework that equips our technicians, sales teams, and leaders with the skills, safety knowledge, and product expertise to excel in the field.

You will create content, select delivery modalities, and run train-the-trainer sessions, partnering with leadership and HR to tailor programs.