Learning and Development Assistant

Jobtailor; Seal Beach (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Jobtailor is seeking a Learning & Development Assistant to support the coordination, administration, and day-to-day operations of our training programs.

The role handles scheduling, registrations, learning systems, and training logistics, including in-person and virtual sessions, reporting, and inquiries. Ideal candidates have strong organizational, customer service, and data-tracking skills with experience in AI-assisted tools.

Qualifications

• High school diploma, GED, or equivalent.
• Experience coordinating multiple tasks, projects, schedules in an office.
• Strong administrative, customer service, and organizational skills.
• Banking/financial services experience preferred.
• Experience coordinating virtual meetings with Teams or Zoom.
• Familiarity with reporting, data tracking, and maintaining records.
• Experience using AI productivity tools such as Microsoft Copilot.

Responsibilities

• Support coordination, administration, communication, and day-to-day operations of training programs.
• Manage training schedules, registrations, learning systems, room logistics, virtual sessions, reporting, and resources.
• Serve as primary contact for training inquiries and support instructor-led, virtual, and self-paced learning.
• Demonstrate strong organizational skills and a customer-focused mindset.

Skills

Organizational Skills

Customer Service

Virtual Meeting Coordination

Data Tracking

Administrative Support

Attention to Detail

Adaptability

Professionalism

Customer-Focused Mindset

Education

High school diploma or GED

Tools

Microsoft Teams

Zoom

Microsoft Copilot

Job description

The Learning & Development (L&D) Assistant plays a vital role in supporting the coordination, administration, communication, and day‑to‑day operations of the organization's training and employee development programs.

• This role provides administrative and logistical support to ensure training initiatives are delivered efficiently and effectively.
• The L&D Assistant manages training schedules, registrations, learning systems, training room logistics, virtual learning sessions, communications, reporting, and department resources.
• The position serves as a primary point of contact for training‑related inquiries and supports the successful execution of instructor‑led, virtual, and self‑paced learning programs.
• Requires strong organizational skills, attention to detail, professionalism, adaptability, and a customer‑focused mindset.

Requirements

• High school diploma, GED, or equivalent combination of education and experience.
• Experience coordinating multiple tasks, projects, schedules, or business activities within a professional office environment.
• Strong administrative, customer service, and organizational skills.
• Banking, financial services, or regulated industry experience preferred.
• Experience coordinating virtual meetings, webinars, or training events using platforms such as Microsoft Teams or Zoom.
• Familiarity with reporting, data tracking, and maintaining operational or training records.
• Experience utilizing AI-enabled productivity tools, such as Microsoft Copilot, to support administrative efficiency and business processes.

Core Competencies

Demonstrates strong organizational and administrative capabilities to support training and employee development programs, ensuring efficient execution of various learning initiatives. Proficient in managing schedules, communications, and utilizing AI-enabled productivity tools to enhance operational efficiency.

Highest-signal resume keywords

• Organizational Skills
• Customer Service
• Virtual Meeting Coordination
• Data Tracking
• Administrative Support

Hard Skills

• Training Coordination
• Scheduling
• Data Reporting
• Record Maintenance
• Project Management

Soft Skills

• Attention to Detail
• Adaptability
• Professionalism
• Customer-Focused Mindset

Industry Keywords

• Banking
• Financial Services
• Regulated Industry

Tools & Technologies

• Microsoft Teams
• Zoom
• Microsoft Copilot