Learning Development Program Manager

Jobtailor; Town of Florida (NY); On-site; USD 75,000 - 110,000; Full time

Job summary

Jobtailor in New York is seeking an experienced Learning & Development professional to design, manage, and continuously improve core programs aligned with business priorities.

You will partner with leaders to identify capability needs, build learner-centered content across in-person, virtual, and digital modalities, and measure outcomes using analytics.

Required 4–6+ years in L&D with proficiency in Articulate 360, Captivate, and Camtasia, plus strong facilitation and communication skills.

Qualifications

• Strong ability to design, deliver, and facilitate learning experiences for in-person, virtual, and hybrid audiences.
• Demonstrated ability to use data and insights to inform decisions, influence stakeholders, and evaluate learning impact.
• Proven project management skills, with the ability to manage multiple initiatives simultaneously in a fast-paced environment.
• Strong consulting and partnership skills; ability to work effectively with all levels of the organization.
• Excellent communication, facilitation, and presentation skills.
• Creative, curious, and solutions-oriented mindset with continuous improvement and experimentation.

Responsibilities

• Develop, manage, and continuously improve core Learning & Development programs aligned with business priorities.
• Partner with cross-functional teams and leaders to understand business challenges, anticipate capability needs, and co-create learning solutions.
• Design and build engaging, learner-centered content and resources across multiple modalities (in-person, virtual, eLearning, blended, coaching, job aids, and performance support tools).
• Facilitate and/or deliver live training sessions, workshops, and cohort-based learning experiences in both in-person and virtual environments.

Skills

Learning Experience Design

Data-Driven Decision Making

Project Management

ELearning Development

Inclusive Learning Design

Adult Learning Principles

Tools

Articulate 360

Captivate

Camtasia

LMS

LXP

Job description

• Develop, manage, and continuously improve core Learning & Development programs aligned with business priorities. This includes identifying resource needs, managing project schedules, and measuring program effectiveness. Programs may include onboarding, leadership and manager development, coaching, continuing education, certifications, and content curation.
• Partner with cross‑functional teams and leaders to understand business challenges, anticipate capability needs, and co‑create learning solutions that drive performance and support change initiatives.
• Design and build engaging, learner‑centered L&D content and resources across multiple modalities (in‑person, virtual, eLearning, blended, coaching, job aids, and performance support tools), applying adult learning principles and learning science.
• Facilitate and/or deliver live training sessions, workshops, and cohort‑based learning experiences in both in‑person and virtual environments, adapting delivery to diverse audiences.
• Use data, feedback, and learning analytics to evaluate program effectiveness, track outcomes, and continuously improve learning experiences.
• Leverage learning technologies (e.g., LMS/LXP, digital content platforms) and explore AI‑enabled tools to enhance learning design, personalization, and efficiency.
• Enable managers and leaders to reinforce learning through toolkits, coaching guides, and practical application resources.

Requirements

• Strong ability to design, deliver, and facilitate learning experiences for small and large groups, in‑person, virtual, and hybrid, across diverse audiences
• Demonstrated ability to use data and insights to inform decisions, influence stakeholders, and evaluate learning impact
• Proven project management skills, with the ability to manage multiple initiatives simultaneously in a fast‑paced environment
• Strong consulting and partnership skills; ability to work effectively with all levels of the organization
• Excellent communication, facilitation, and presentation skills
• Creative, curious, and solutions‑oriented, with a mindset of continuous improvement and experimentation
• 4–6+ years of experience in learning & development, enablement, instructional design, or a related field
• Experience designing blended and scalable learning solutions that support real‑world application
• Proficiency in eLearning design and development tools (e.g., Articulate 360, Captivate, Camtasia), with comfort learning and adopting new technologies
• Foundational digital and AI fluency, with the ability to explore and responsibly apply new tools to enhance learning outcomes
• Strong commitment to inclusive, accessible, and equitable learning design

Core Competencies

Demonstrates expertise in designing and delivering engaging learning experiences across various modalities, utilizing data‑driven insights to evaluate program effectiveness and enhance learning outcomes. Proficient in leveraging learning technologies and fostering inclusive, accessible, and equitable learning environments.

Highest‑signal resume keywords

• Learning Experience Design
• Data‑Driven Decision Making
• Project Management
• ELearning Development
• Inclusive Learning Design

ATS Optimization Keywords

Hard Skills

• Learning & Development
• Instructional Design
• Facilitation
• Content Curation
• Performance Support Tools
• Blended Learning Solutions
• Learning Analytics
• Coaching
• Digital Content Platforms
• AI‑Enabled Tools

Soft Skills

• Communication
• Consulting
• Partnership
• Creativity
• Curiosity

Industry Keywords

• Adult Learning Principles
• Continuous Improvement
• Change Initiatives
• Learning Science
• Diverse Audiences

Tools & Technologies

• LMS
• LXP
• Articulate 360
• Captivate
• Camtasia