Lean Six Sigma Lead: Process Optimization & PMO

MANIFEST Solutions; Corpus Christi (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

MANIFEST Solutions is seeking a Lean/Six Sigma Consultant for a Corpus Christi, TX engagement. The role focuses on guiding process improvement across multiple cross-functional teams, defining charters, baselines, and governance.

You will lead value stream mapping, root-cause analyses, and DMAIC, document process ownership, and recommend corrective actions. Experience with Microsoft 365 workflows and dashboards is preferred. This is a fulltime on-site position.

Qualifications

• Two experienced Lean / Six Sigma process improvement resources able to work as an integrated team.
• At least one resource must hold a Lean Six Sigma Black Belt certification; Master Black Belt certification is preferred for the lead resource.
• The second resource must hold at least a Lean Six Sigma Green Belt certification; Black Belt certification is preferred.
• Demonstrated experience conducting value stream mapping, root cause analysis, DMAIC, process design, and continuous improvement across complex cross-functional processes.
• Demonstrated Business Process Management experience, including process architecture, process ownership, governance, process modeling, RACI, controls, and standard work.
• Strong workshop facilitation, stakeholder engagement, written communication, data analysis, and executive presentation skills.
• Experience within program management offices, capital construction, utility, infrastructure, finance, planning, engineering, or operations environments preferred.
• Experience defining workflow, dashboard, notification, and automation business requirements in Microsoft 365 environments preferred.

Responsibilities

• Confirm engagement objectives, priority processes, stakeholders, process owners, governance cadence, and required data.
• Review available process documentation, work activity information, performance measures, systems, reports, pain points, and prior improvement efforts.
• Develop an engagement charter, stakeholder map, detailed work plan, data request, assumptions log, and issue and decision log.
• Establish current-state baselines and document material data limitations or control gaps.
• Facilitate value stream mapping workshops for prioritized end-to-end portfolio and PMO processes.
• Document suppliers, inputs, process steps, outputs, customers, roles, systems, handoffs, queues, cycle time, touch time, defects, rework, controls, and decision points.
• Identify waste, delays, constraints, duplicate activities, manual effort, missing handoffs, unclear ownership, and opportunities for automation or notification.
• Validate current-state maps and create a quantified opportunity register with process owners and stakeholders.
• Perform structured root cause analysis using appropriate techniques such as 5 Whys, fishbone analysis, Pareto analysis, cause-and-effect matrices, process observation, and data validation.
• Separate symptoms from verified causes and document supporting evidence, assumptions, constraints, and unresolved data gaps.
• Prioritize causes based on business impact, frequency, risk, controllability, and feasibility of improvement.
• Develop corrective and preventive action recommendations with proposed owners and measures.
• Develop a tiered process architecture and process inventory for the portfolio and PMO.
• Define process ownership, roles, decision rights, RACI, review cadence, escalation, exception management, document control, and process change control.
• Develop standard process documentation and templates that can be maintained by process owners.
• Define business requirements for potential Microsoft-based workflow, dashboard, notification, and automation solutions; technology design and development are excluded unless separately authorized.
• Define selected improvement problems, scope, customers, critical requirements, goals, baselines, and project charters.
• Measure current performance and validate data definitions, collection methods, and baseline capability.
• Analyze verified causes and develop future-state alternatives.
• Improve through solution design, prioritization, pilots, standard work, training, and implementation planning.
• Control through KPIs, control plans, governance, audits, visual management, response plans, and transition to process owners.
• Develop a sequenced transformation roadmap with quick wins, pilots, dependencies, resource needs, risks, owners, and expected benefits.
• Support approved pilots and process changes, including stakeholder facilitation, adoption planning, training, and benefits tracking.
• Transfer methods, templates, and process ownership to PMO personnel so improvements can be sustained after the engagement.

Skills

Lean Six Sigma Black Belt

Lean Six Sigma Green Belt

Workshop facilitation

Stakeholder engagement

Data analysis

Executive-level presentation

Education

Lean Six Sigma Black Belt certification

Lean Six Sigma Green Belt certification

Tools

Microsoft 365

Job description

MANIFEST Solutions is seeking a Lean/Six Sigma Consultant for a Corpus Christi, TX engagement. The role focuses on guiding process improvement across multiple cross-functional teams, defining charters, baselines, and governance.

You will lead value stream mapping, root-cause analyses, and DMAIC, document process ownership, and recommend corrective actions. Experience with Microsoft 365 workflows and dashboards is preferred. This is a fulltime on-site position.