Lean Six Sigma & Process Improvement Manager

CVS Health Corporation; Hartford (CT); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health Corporation is seeking a Manager, Business Consultant to drive process improvement across the organization using Lean Six Sigma methodologies. The role emphasizes facilitating events, mapping processes, and partnering with stakeholders to redesign and enhance business operations.

The ideal candidate has 5+ years in business consulting or related roles, strong problem solving, data analytics, and proficiency with Excel/Power BI.

Qualifications

• 5+ years of experience in business consulting, professional improvement, operations, or related roles.
• Lean Six Sigma Green Belt (required).
• Demonstrated hands-on application of Lean / Six Sigma tools to support process improvement initiatives.
• Process Improvement & Mapping
• Experience supporting or leading process improvement efforts within a business or operational function
• Proficiency in process mapping (e.g., SIPOC, swimlane diagrams, Value Stream Mapping)
• Ability to identify process gaps, inefficiencies, and recommend improvements
• Event Facilitation
• Experience participating in and/or facilitating Kaizen events, Rapid Improvement Events (RIEs), or workshops
• Ability to support structured sessions, capture outputs, and help drive follow-through on actions
• Problem Solving & Analytics
• Working knowledge of DMAIC or similar structured problem-solving methodologies
• Ability to analyze data, track metrics, and support insights-driven recommendations
• Proficiency in tools such as Excel, Power BI, or similar
• Stakeholder Collaboration
• Strong interpersonal skills with ability to collaborate across teams and functions
• Ability to communicate findings and recommendations clearly to business partners
• Experience working in a matrixed environment
• Ability to manage and support multiple initiatives or workstreams
• Strong organizational skills with attention to detail and timelines
• Exposure to change management practices

Responsibilities

• Support process improvement and operational excellence initiatives across the organization.
• Apply Lean Six Sigma methodologies, facilitate improvement events, and partner with stakeholders to redesign and enhance business processes.
• Act as a strong problem solver with experience in process mapping and data analysis.

Job description

CVS Health Corporation is seeking a Manager, Business Consultant to drive process improvement across the organization using Lean Six Sigma methodologies. The role emphasizes facilitating events, mapping processes, and partnering with stakeholders to redesign and enhance business operations.

The ideal candidate has 5+ years in business consulting or related roles, strong problem solving, data analytics, and proficiency with Excel/Power BI.