Lean Service Delivery Lead (SIOP & Kanban)

Omg,-Inc.-; Agawam (MA); On-site; USD 80,000 - 95,000; Full time

Job summary

OMG Inc. in Agawam, MA is seeking a Service Delivery Manager who uses SIOP data to ensure on-time product delivery. This role requires lean manufacturing expertise and hands-on leadership to guide the Kanban flow and coordinate with the supply chain.

You will promote safety, drive continuous improvement, and work with commercial teams to anticipate events. A Bachelor’s degree and strong analytical, organizational, and communication skills are essential.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Strong understanding of Lean principles.
• Strong communication, organizational, analytical, and mathematical skills.
• Familiar with SIOP.
• Strong analytical and quantitative skills.
• Ability to use data to identify trends.
• Team-oriented approach with a hands-on leadership mindset.
• Good judgment and time management skills.
• Willingness to institute change when needed.
• Proficient with MS Office Suite; advanced Excel helpful.
• Proficient with ERP systems, QAD preferred.

Responsibilities

• Promote Safety as the Number One priority of all OMG employees.
• Drive Continuous Improvement (CI) and Lean Manufacturing, providing direction and support to the Service Delivery team to meet customer demand.
• Use our SIOP process to review production capability and recommend measures to improve output or identify alternative procurement options.
• Review daily orders against inventory levels and manage the Kanban system.
• Communicate with internal and external supply chains to ensure the availability of raw materials.
• Regular interaction with the commercial team to identify internal or customer-driven events that could impact the established plan.
• Conduct a weekly review to ensure policies and processes related to Kanban are followed throughout the value stream.
• Perform other tasks as assigned.

Skills

Lean principles

Analytical skills

Strong communication

SIOP familiarity

Lean manufacturing

Team leadership

Time management

Problem solving

Education

Bachelor’s degree or equivalent

Tools

MS Office Suite

Excel

QAD

Job description

OMG Inc. in Agawam, MA is seeking a Service Delivery Manager who uses SIOP data to ensure on-time product delivery. This role requires lean manufacturing expertise and hands-on leadership to guide the Kanban flow and coordinate with the supply chain.

You will promote safety, drive continuous improvement, and work with commercial teams to anticipate events. A Bachelor’s degree and strong analytical, organizational, and communication skills are essential.