Lean Operations Manager — Vehicle Reconditioning Lead

Carvana; Concord, Northern (NC, KY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Carvana seeks a Reconditioning Manager to lead the Inspection Center team, directing daily operations and a lean, safety‑driven process. You will oversee 5 leads and up to 70 front‑line associates, maintain production plans, and ensure quality and cost objectives are met.

You will mentor staff, develop succession plans, and drive continuous improvement while upholding Carvana values and high standards of performance, teamwork, and customer quality.

Qualifications

• Requires 5 years of management experience in automotive or lean manufacturing.
• Strong knowledge of lean manufacturing principles.
• Experience leading and developing associates, with demonstrated performance management.
• Ability to read, write, speak and understand English.

Responsibilities

• Oversee day-to-day operations within the Inspection Center.
• Mentor and develop direct reports through coaching, leadership development and training.
• Participate in the development and execution of strategic plans, goals, and objectives, ensuring alignment with those of the company.
• Ensure adherence to operating standards, systems, policies, procedures, and performance standards.
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Maintain supervisory staff by recruiting, selecting, orienting, and training employees.
• Ensure progression path training and certification processes are consistently executed.
• Train and mentor leads and associates by providing competency-based feedback.
• Ensure adequate production capacity levels for each line and assist with production planning.
• Ensure compliance with all health and safety and loss prevention guidelines.
• Provide vision and guidance to the reconditioning team in meeting performance metrics.
• Positively reinforce and engage the team regarding quality, production and cost objectives.
• Participate in and lead problem solving and continuous improvement efforts.

Skills

Leadership

Lean manufacturing

People development

Performance management

Communication skills

Safety awareness

Job description

Carvana seeks a Reconditioning Manager to lead the Inspection Center team, directing daily operations and a lean, safety‑driven process. You will oversee 5 leads and up to 70 front‑line associates, maintain production plans, and ensure quality and cost objectives are met.

You will mentor staff, develop succession plans, and drive continuous improvement while upholding Carvana values and high standards of performance, teamwork, and customer quality.