Leads Manager

AKA Search Group; Austin (TX); Hybrid; USD 75,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

AKA Search Group is seeking a Leads Manager to join its sales and acquisitions team in a hybrid role, handling inbound leads and setting appointments for the Acquisitions Manager. You will actively contact homeowners to gather information and qualify leads within our CRM system, collaborating with the sales team to drive results.

Applicants should have 5+ years in sales or customer service, with strong organization, communication, and follow-up skills.

Qualifications

• Minimum of 5+ years in sales or customer service.
• Excellent organizational, time management, and follow-up skills.
• Ability to communicate effectively, both written and verbal.
• No real estate or industry experience required; right personality and drive.

Responsibilities

• Pre-screen inbound calls to schedule in-person appointments.
• Live answer all inbound seller leads during office hours.
• Make quick decisions when speaking with customers.
• Set appointments for Acquisitions Manager based on motivation and equity.
• Follow up via outbound calls, texts, and emails to engage leads.
• Ensure KPI reporting and CRM compliance.
• Maintain a sense of urgency across activities.

Skills

Research

Rapport building

Active listening

Team orientation

Negotiation

Tools

CRM software

Job description

Our client is a seasoned real estate investment firm and leader in the distressed residential real estate investing industry. They are looking for top talent to join their team and help them continue setting and breaking company records.

They hire self-motivated leaders who are looking to take their careers to the next level. The individual for this role will be a great addition to the company's sales and acquisitions team. A successful individual will bring strengths in research, rapport building, active listening, team orientation, and negotiation to the table from day one.

Our client offers a place to perform and excel at work without layers of corporate bureaucracy. They are a stable and reliable business that will be around for a long time with numerous growth opportunities. The business consists of top-producing friendly and positive people who live by their core values. They believe that their company, customers, and community can all excel and grow together. You will immediately feel this once joining the team.

Essential Job Functions

As a Leads Manager, you will be relied upon for taking incoming leads and scheduling the customers with appointments for the Acquisition Sales Team to meet with them. The role requires continuous contact with homeowners to obtain critical information about their properties and situation with the goal of scheduling appointments with qualified leads. You will assist in all aspects of the process by prospecting, cultivating, setting appointments, and managing leads through our CRM system and working with the other members of the sales team.

If you have an interest in real estate, whether you are new or currently working in real estate, this will be a great opportunity for you. You will have intimate and hands-on sales and real estate training throughout your time with our company.

Position Responsibilities

• Pre-screen inbound calls based on customer motivation level and property details to schedule in-person appointments.
• Live answer all inbound seller leads during normal office hours.
• Quick decision-making in response to changing conditions when speaking directly with potential customers.
• Set appointments for Acquisitions Manager based on seller motivation and equity.
• Conduct follow up rapport building through outbound calling, texting, and emailing with a focus on achieving the engagement and commitment of others.
• Ensure process compliance and accurate KPI reporting in company CRM.
• A sense of urgency for goal achievement across varied activities and simultaneous projects.

Position Qualifications

• Minimum of 5+ years in sales or customer service roles required.
• Excellent organizational, time management, and follow-up skills are required.
• Ability to communicate effectively, both written and verbally.
• Strong problem-solving skills with solution-oriented focus.
• Positive, enthusiastic, motivated and solution oriented.
• No real estate or industry experience required - we are looking for someone with the right personality and drive required to fill this role.

This is a Hybrid role. OTE: $75,000 - $100,000