Leadership Path: General Manager in Training

Papa Johns; Cary (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Papa John's is seeking a Manager Designate who will work under the General Manager to uphold the company's product and customer service standards. This role emphasizes team leadership, quality decision making, and accountability to prepare for a future General Manager position.

The Manager Designate will oversee shift management, policy execution, and compliance with federal, state, and local laws, while developing competencies for advancement within the organization.

Qualifications

• Demonstrated ability to lead a team in a fast-paced setting.
• Proven commitment to quality and customer satisfaction.
• Experience managing shifts and enforcing company policies.

Responsibilities

• Provide quality products by ensuring each order reflects the customer’s request.
• Train and promote quality standards to team members using provided manuals.
• Support General Manager with performance feedback and team development.
• Drive sales through friendly service and local marketing initiatives.
• Control costs and manage inventory to meet budget and safety standards.
• Maintain a clean, fully equipped restaurant meeting safety and security standards.

Skills

Team leadership

Customer service

Shift management

Quality standards

Decision making

Job description

Papa John's is seeking a Manager Designate who will work under the General Manager to uphold the company's product and customer service standards. This role emphasizes team leadership, quality decision making, and accountability to prepare for a future General Manager position.

The Manager Designate will oversee shift management, policy execution, and compliance with federal, state, and local laws, while developing competencies for advancement within the organization.