Restaurant Manager Designate — Path to General Manager

Papa John's USA, Inc.; Garner (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Papa John’s USA, Inc. is seeking a Manager Designate to work under the General Manager, ensuring adherence to product and service standards. The role emphasizes team leadership, decision making, and accountability across shifts and operations.

This position prepares the candidate to advance toward a General Manager role. The role involves overseeing quality, customer service, inventory, cash management and compliance with food safety and company policies.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Successful and stable employment history with supervisor experience.

Responsibilities

• Provide quality products to customers by ensuring each delivered product meets Papa John’s standards.
• Train and promote quality standards to team members using available manuals and handbooks.
• Manage sales and profits by meeting budgets and motivating the team to upsell and provide friendly service.
• Plan inventory and labor to meet demand while controlling costs and ensuring safety and security standards.

Skills

Analytical Skills

Planning & Prioritization

Financial & Business Acumen

Communicates Effectively

Problem Solving

Process Improvement

Build & Leverage Talent

Cross-Functional Collaboration

Education

High School diploma or GED

Serv-Safe/Local or State Certification

Job description

Papa John’s USA, Inc. is seeking a Manager Designate to work under the General Manager, ensuring adherence to product and service standards. The role emphasizes team leadership, decision making, and accountability across shifts and operations.

This position prepares the candidate to advance toward a General Manager role. The role involves overseeing quality, customer service, inventory, cash management and compliance with food safety and company policies.