Leader in Training: Cannabis Dispensary Ops Leader

Renew Cannabis Co.; Normal, Northern (IL, KY); Hybrid; USD 48,000 - 66,000; Full time

Job summary

The Leader in Training (LIT) role at Green Thumb places you on the dispensary leadership team, rotating through critical functions to build expertise and prepare for an Assistant General Manager path. You will supervise daily operations, communicate priorities, and optimize the customer journey in a fast-paced retail setting.

Expect development in people leadership, omni-channel experience, and adherence to cannabis regulations, with growth opportunities as you contribute to store success and

Qualifications

• At least three years of customer service or retail experience, with at least one year in a supervisory role.
• Cannabis experience preferred
• Inventory control experience preferred
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs
• Must have reliable, responsible and dependable attendance.
• Must be 21 years or older.
• Must pass any and all required background checks.
• Must possess a valid driver’s license or state ID.
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb
• Must have a solid understanding of the Cannabis laws, rules and regulations, and a passion to further their understanding and knowledge of the industry and the laws.
• Prior cannabis experience not required

Responsibilities

• Support management in overseeing the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.
• Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management.
• Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault.
• Actively participate in leading team members to effectively execute programs, initiatives, and regionalized in-store promotions.
• Demonstrate proper cash handling, including accurately processing payments, discount application, and cash maintenance, and oversee team member execution.
• Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences.
• Participate in “Leader On Duty” shifts to provide active supervision, team member recognition, and redirect behaviors to support the customer journey.
• Facilitate a seamless omni-channel customer experience and provide oversite to deliver consistency across in-store, drive-thru, curbside & delivery.
• Lead by example and motivate team members to deliver Loyalty goals.
• Complete and appropriately delegate assigned tasks during scheduled shifts. Ensure adequate sales floor coverage and zoning during shifts.

Job description

The Leader in Training (LIT) role at Green Thumb places you on the dispensary leadership team, rotating through critical functions to build expertise and prepare for an Assistant General Manager path. You will supervise daily operations, communicate priorities, and optimize the customer journey in a fast-paced retail setting.

Expect development in people leadership, omni-channel experience, and adherence to cannabis regulations, with growth opportunities as you contribute to store success and