Lead XD Architect (XD IV) — AI‑Driven, Multi‑Channel UX

Bank of America; Charlotte (NC); On-site; USD 120,000 - 150,000; Full time

Job summary

Bank of America is seeking an experienced Experience Design (XD) IV professional to lead product design and optimize digital experiences. With a focus on delivering best-in-class user experiences, the role requires collaboration with cross-functional teams and expertise in user-centered design principles.

Ideal candidates will have over 10 years of industry experience and a strong portfolio demonstrating leadership in complex systems and multi-channel applications. The position offers opportunities to work in Charlotte, NC, and other locations.

Qualifications

• 10+ years of industry design experience in a role demonstrating multidisciplinary product design.
• Demonstrated leadership in designing and delivering complex systems.
• Expert in user-centered design principles and Agile methodology.

Responsibilities

• Lead, design, and deliver best-in-class digital experiences.
• Serve as a trusted advisor to cross-functional teams.
• Drive advanced analysis and establish vision across initiatives.

Skills

User Experience Design

Critical Thinking

Adaptability

Stakeholder Management

Presentation Skills

Product Design and Development

Research

Collaboration

Decision Making

Project Management

Usability Testing

Process Management

Agile Practices

Problem Solving

Written Communications

Education

Bachelor's degree in related field

Tools

Figma

JIRA

Confluence

GitHub

Job description

Bank of America is seeking an experienced Experience Design (XD) IV professional to lead product design and optimize digital experiences. With a focus on delivering best-in-class user experiences, the role requires collaboration with cross-functional teams and expertise in user-centered design principles.

Ideal candidates will have over 10 years of industry experience and a strong portfolio demonstrating leadership in complex systems and multi-channel applications. The position offers opportunities to work in Charlotte, NC, and other locations.