Lead Wellness Sales & Service Leader — Bonus Eligible

Elements Massage; Surprise (AZ); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Bonuses based on monthly conversion

Job summary

Elements Massage in Surprise, AZ is seeking a Lead Sales & Customer Service Associate to drive member growth and deliver exceptional client experiences. The role focuses on implementing the sales process for the Elements Wellness Program, managing the team schedule, and coordinating with marketing efforts to optimize lead conversion.

The position emphasizes people management, outreach, and office operations, with bonuses tied to monthly conversion performance.

Qualifications

• 1+ years of Sales experience preferred.
• Customer service oriented with a focus on member retention.
• Strong verbal and written communications skills.
• Must be an excellent organizer and problem solver with strong project management skills.

Responsibilities

• Manages lead outreach to perspective members.
• Manages the team schedule and general office duties.
• Works with Marketing Team on lead conversion strategies.
• Customer service oriented with a focus on member retention.
• Must be able to multitask and be energetic and resourceful.

Skills

Sales

Customer service

Communication

Team coordination

Interpersonal skills

Tools

MindBody

Job description

Elements Massage in Surprise, AZ is seeking a Lead Sales & Customer Service Associate to drive member growth and deliver exceptional client experiences. The role focuses on implementing the sales process for the Elements Wellness Program, managing the team schedule, and coordinating with marketing efforts to optimize lead conversion.

The position emphasizes people management, outreach, and office operations, with bonuses tied to monthly conversion performance.