Lead Water Mitigation Technician — On-Call & Growth

Rytech of Fayetteville; Fayetteville (NC); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Rytech of Fayetteville is seeking a Lead Water Mitigation Technician to manage daily mitigation assignments, handle new referrals, and coordinate with customers and management to ensure quality service.

Ideal candidates have restoration experience, knowledge of insurance claims, and IICRC WRT certification. On-site work includes vehicle maintenance, on-call availability, and close collaboration with the operations team.

Qualifications

• Restoration (Mitigation, Remediation, Construction) experience required.
• Experience working with Insurance claims.
• Excellent communication and customer service skills.
• IICRC Certifications WRT required and other certifications a plus.

Responsibilities

• Be available by phone and email during scheduled on-duty hours.
• Communicate daily with the Operations manager/Assistant OPS Manager.
• Maintaining a company-issued vehicle.
• Fleet Vehicle Handbook, SDS sheet, Equipment, Consumables, vehicle maintenance.
• Maintain a daily update of all files in the MICA app.
• Be available 24/7 when working on-call rotation.
• Communicate daily with customers/Insurance personnel.

Skills

Restoration experience

Insurance claims experience

Communication and customer service

IICRC WRT certification

Job description

Rytech of Fayetteville is seeking a Lead Water Mitigation Technician to manage daily mitigation assignments, handle new referrals, and coordinate with customers and management to ensure quality service.

Ideal candidates have restoration experience, knowledge of insurance claims, and IICRC WRT certification. On-site work includes vehicle maintenance, on-call availability, and close collaboration with the operations team.