Lead Visual Merchandising Team - Flexible Hours

Crate & Barrel; Novi (MI); On-site; USD 52,000 - 68,000; Full time

Job summary

Crate & Barrel in Novi, MI seeks a Team Leader, Visual to lead the merchandising team, execute floorsets, maintain signage and collateral, and drive visual standards. You will coach associates, analyze KPIs, and partner with the Assistant Store Leader to ensure the sales floor reflects the brand and supports sales.

This full-time role requires strong customer focus, leadership on the floor, and adaptability to store needs and events.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational and time management skills.
• Strong problem solving skills.
• Demonstrated ability to execute and drive results.
• Must spend significant time on the sales floor, interacting with customers, coaching, and helping whenever and wherever needed.
• Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed.

Responsibilities

• Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader
• Coach associates on exceptional performance and maintain a strong visible presence in the department/work area
• Support performance and development for the designated team to encourage professional growth
• Provide specific feedback about performance directly to associates and share observations with the Assistant Store Leader
• Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures
• Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD)
• Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance
• Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors

Skills

Strong communication

Organizational skills

Time management

Problem solving

Coaching

Customer service

Leadership

Flexibility

Tools

Microsoft Office

Google applications

Tablet devices

Job description

Crate & Barrel in Novi, MI seeks a Team Leader, Visual to lead the merchandising team, execute floorsets, maintain signage and collateral, and drive visual standards. You will coach associates, analyze KPIs, and partner with the Assistant Store Leader to ensure the sales floor reflects the brand and supports sales.

This full-time role requires strong customer focus, leadership on the floor, and adaptability to store needs and events.