Lead Visual Merchandising and Store Operations Manager

Madewell; Charlotte (NC); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

Employee discount

PTO with holidays

401(k) matching

Health insurance

Job summary

Madewell is seeking an Associate Manager to join our leadership team in Charlotte. You will help drive profitability through strong customer connections, brand loyalty, and community engagement, coaching the team to peak performance, and stepping into multiple roles to maintain operational excellence.

You will collaborate with the Store Director, own a division (Visual Merchandising, Operations, HR, Service & Selling), manage systems, recruit and train staff, and foster a collaborative

Qualifications

• 3+ years of full-time retail management experience with a similar scope.
• Passionately support brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.

Responsibilities

• Collaborate with Store Director to maximize profitability and brand connection.
• Own designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director to create a collaborative working environment for all associates.
• Ensure the team exceeds goals and delivers best-in-class customer service.
• Engage the community and build loyalty through events.
• Step into various roles on the sales floor when needed.

Skills

Retail management

Team leadership

Scheduling flexibility

Job description

Madewell is seeking an Associate Manager to join our leadership team in Charlotte. You will help drive profitability through strong customer connections, brand loyalty, and community engagement, coaching the team to peak performance, and stepping into multiple roles to maintain operational excellence.

You will collaborate with the Store Director, own a division (Visual Merchandising, Operations, HR, Service & Selling), manage systems, recruit and train staff, and foster a collaborative