Assistant Store Leader — Elevate Service & Community

Madewell; New York (NY); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Competitive base pay

Employee discount 60%

PTO and holidays

401(k) matching

Medical/dental/vision insurance

Life insurance

Entertainment discounts

Travel discounts

Job summary

Madewell is seeking an Assistant Manager to join the leadership team. You’ll drive profitability through authentic customer connections and brand loyalty, coaching the sales team for peak performance, and collaborating with leaders to implement strategies for business success.

You will help manage store operations, including hiring support, training, and creating a collaborative environment, while ensuring top-tier customer service and community engagement.

Qualifications

• 1–2 years of retail management experience.

Responsibilities

• Support Store Director & Associate Store Manager to impact business results with a strong brand connection.
• Own designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development.

Skills

Retail management experience

Customer service focus

Job description

Madewell is seeking an Assistant Manager to join the leadership team. You’ll drive profitability through authentic customer connections and brand loyalty, coaching the sales team for peak performance, and collaborating with leaders to implement strategies for business success.

You will help manage store operations, including hiring support, training, and creating a collaborative environment, while ensuring top-tier customer service and community engagement.