Lead Virtual Block Specialist

Cox Enterprises; Bridgeton (MO); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Leave options

Job summary

Cox Automotive is seeking an Auction Support Specialist to lead and train a team of specialists, ensuring accurate AS400 entry, lane management, and reliable Simulcast data for auctions nationwide.

You will work with auctioneers virtually, verify run orders, coordinate with location IT for issue resolution, and uphold Cox values and safety protocols while supporting fast-paced sale days.

Qualifications

• HS diploma or GED with 7 years related experience or equivalent.
• Ability to lead a team and provide guidance to associates.
• Excellent communication and organizational skills.
• Proficiency with AS400 recommended.
• Willingness to work in a fast-paced sale-day environment.

Responsibilities

• Record lane and Simulcast bid amounts in AS400.
• Enter customer data and process all sold units.
• Verify lights and vehicle run order for accuracy.
• Support multiple lanes and auctions nationwide.
• Collaborate with auction leadership and virtual block specialist team.
• Provide training to VBS team members.
• Monitor lane performance and troubleshoot with IT.
• Assist auctioneer with announcements.
• Maintain safety and Cox values during operations.

Skills

Team leadership

Strong communication

Problem solving

Time management

Education

High School Diploma or GED

Related degree/certification + experience

9 years experience in related field

Tools

AS400

Job description

This position is a producing Auction Support Specialist that provides direction, training, leadership and technical expertise to all other Auction Support Specialists.

• Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.

• Support multiple lanes with multiple auctions across the country

• Work with auctioneer virtually to verify system information accurately represents vehicle. Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.

• Operate monitor virtually, work with auctioneer to review Simulcast bids.

• Provide arbitration and other vehicle announcements to support auctioneer.

• Establish and maintain close working relationships and rapport with auction leadership and virtual block specialist team members.

• Monitor lane performance and troubleshoot issues with location IT Technicians

• Provide training to assigned VBS team members

• Virtual block specialist activities to fill in and also as part of regular schedule.

• Collaborate with VBS leadership and virtual block specialist team members to identify issues, solve problems, improve and measure client experience.

• Effectively sets an example in behavior, championing Cox Automotive values and ensuring that all employees are treated with respect.

• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.

• Perform other duties as assigned by leadership

USD 20.10 - 30.10 per hour

Qualifications:

Minimum-

• High School Diploma/GED and 7 years' experience in a related field.

• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years' experience;

• OR 9 years' experience in a related field

• Ability to serve as a team lead and be assigned to provide general guidance/ direction, training, and technical assistance to less experienced associates

• Great problem-solving and organizational skills are essential.

• Ability to remain focused and composed during fast-paced sale-day activities.

• Ability to foster productive and professional internal and external business relationships.

• Strong communication and interaction skills required.

• Effective time management, client service, and organizational skills required.

• Must possess a strong work ethic, ability to multi-task, and enjoy a fast paced, detail-oriented environment.

• Regularly required to stand, walk, reach, talk and hear.

• Ability to lift 1-10 pounds.

• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.

Preferred-

• 3 or more years of auction block experience preferred

• Proficient computer and software skills essential. AS400 experience preferred.

Compensation:

Hourly pay rate is in the range of $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets