Job Title: Lead Utility Cleaner
Typical Pay: $27.48 Hourly
The Lead Utility Cleaner is responsible for overseeing the custodial staff and ensuring that all cleaning and maintenance tasks are performed efficiently and effectively. This role involves managing day-to-day custodial operations, scheduling staff, maintaining quality standards, and ensuring compliance with safety regulations. The Lead Utility Cleaner will also be responsible for managing supplies and equipment, as well as coordinating with other departments to ensure a clean and safe working environment.
Responsibilities:
- Supervision and Management:
- Oversee and manage a team of custodial staff, providing direction, training, and performance feedback.
- Develop and maintain schedules to ensure adequate coverage for all cleaning and maintenance tasks.
- Conduct regular inspections to ensure quality and consistency of cleaning services.
- Operational Management:
- Develop and implement cleaning procedures and protocols to maintain high standards of cleanliness and hygiene.
- Ensure cleaning techniques and products used protect surfaces, finishes, and floor coverings.
- Coordinate with other departments to address specific cleaning needs and resolve issues.
- Training and Compliance:
- Ensure all custodial staff receive proper training, including pathogen exposure and safety protocols.
- Maintain compliance with OSHA standard 29 CFR-1910.1030 and other safety regulations.
- Keep an up-to-date Exposure Control Plan accessible to all employees.
- Inventory and Supplies Management:
- Manage inventory of cleaning supplies and equipment, ensuring availability and good condition.
- Order and restock supplies as needed to prevent shortages.
- Monitor and control supply usage to minimize waste and costs.
- Quality Control:
- Perform regular inspections to ensure high standards of cleaning.
- Address deficiencies promptly to maintain a safe environment.
- Implement quality assurance programs for continuous improvement.
- Health and Safety:
- Ensure safe cleaning operations and adherence to safety protocols.
- Conduct safety meetings and training sessions.
- Investigate and report accidents or incidents involving custodial staff.
- Customer Service:
- Serve as the primary contact for custodial issues and inquiries.
- Respond to requests and complaints professionally and promptly.
- Aim to improve customer satisfaction continuously.
Certification, Training, and Licensing:
Receive pathogen training prior to service if exposed to infectious materials. Comply with OSHA standard 29 CFR-1910.1030 and maintain an Exposure Control Plan.
Qualifications:
- High school diploma or equivalent; additional education or certifications in facilities management are a plus.
- Minimum of 3-5 years in custodial or janitorial services, with at least 2 years in a supervisory role.
- Strong knowledge of cleaning techniques, products, and equipment.
- Excellent leadership and team management skills.
- Strong organizational and time management skills.
- Must possess TS/SCI clearance with the ability to obtain Yankee White Security Clearance.
- U.S. citizenship is required due to government contract.