Lead Training & Publications Manager

Autocar, LLC; Hagerstown (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and AD&D insurance

Short-term and long-term disability

401(k) with company match

Paid time off and holidays

Job summary

Autocar Truck LLC is seeking a Manager of Training & Publications to lead development of technical training and manage service documentation for our truck portfolio. This leadership role combines training development, instructional design, and publication management to ensure accurate, engaging materials for technicians, operators, dealers, and customers.

The successful candidate will oversee training programs, manuals, and publications, collaborate with Engineering and Service teams, and drive

Qualifications

• Bachelor's degree in Technical Communications, Engineering, Education, Business, Automotive Technology, or related field.
• 5+ years of experience in technical training, instructional design, technical communications, publications management, or related field.
• Experience developing and delivering technical training for adult learners.
• Experience creating and managing technical documentation, service manuals, operator manuals, or technical publications.
• Experience collaborating with engineering teams to develop technical content.
• Experience managing external vendors, technical writing firms, or publishing partners is preferred.
• Experience in the automotive/commercial vehicle industry is highly preferred.
• Experience with Learning Management Systems (LMS), e-learning platforms, and webinar delivery tools is preferred.

Responsibilities

• Develop, update, and manage digital training programs, webinars, and e-learning content for field service technicians.
• Create and maintain driver and operator training programs focused on vehicle operation, safety, maintenance awareness, and new product features.
• Develop training materials for new vehicle platforms, systems, technologies, and product enhancements.
• Deliver live virtual training and webinar sessions to technicians, operators, dealers, and customers.
• Travel up to 20% to conduct in-person training, workshops, field demonstrations, and customer events.
• Evaluate training effectiveness through participant feedback, knowledge assessments, and performance metrics.
• Develop testing and certification programs to validate learning outcomes.
• Maintain training schedules, certification records, and attendance documentation.
• Continuously improve training content and delivery methods using modern instructional design and adult learning principles.

Skills

Technical training

Instructional design

Technical writing

Documentation management

LMS platforms

Project management

Presentation skills

Communication

Knowledge transfer

Vendor management

Education

Bachelor's degree in Technical Communications, Engineering, Education, Business, Automotive Technology, or related field

Tools

LMS platforms

Webinar tools

E-learning platforms

Job description

Autocar Truck LLC is seeking a Manager of Training & Publications to lead development of technical training and manage service documentation for our truck portfolio. This leadership role combines training development, instructional design, and publication management to ensure accurate, engaging materials for technicians, operators, dealers, and customers.

The successful candidate will oversee training programs, manuals, and publications, collaborate with Engineering and Service teams, and drive